Jill did a great job. The process was easy. She explained everything and looked up my accounts for me. She was very kind and took time to help me with a financial plan going forward. I strongly recommend her to anyone financing or refinancing.
Peggy Baker
Peggy Baker
551
Professional, attentive, stayed on top of the entire process start to finish. Always available when we had a question or needed something explained to us. This is our first time using the Rocket Mortgage process and we are very impressed with how well it is streamlined and how all the players stay in touch with each other as well as with us. Thank you, Jordan, for being a great guide and ...Professional, attentive, stayed on top of the entire process start to finish. Always available when we had a question or needed something explained to us. This is our first time using the Rocket Mortgage process and we are very impressed with how well it is streamlined and how all the players stay in touch with each other as well as with us. Thank you, Jordan, for being a great guide and support through this financial jungle!Read MoreRead Less
Renee Michelle
Renee Michelle
551
Bill is beyond cordial, professional, helpful, knowledgeable and patient. Excellent customer service, and a good sense of humor. Give Bill a raise!!! :) (I want 5%, Bill lol). Such a pleasure to have Bill walk us through this process. Thanks again!!!
Terrie James
Terrie James
551
Derek was the extremely interested in our need to refinance.
Joe Allen
Joe Allen
551
Caleb was professional, knowledgeable, and efficient. After running into what were deemed insurmountable hurdles with a previous lender Caleb was able to help find ways to secure the loan and do so at terms that were agreeable and beneficial. We were able to clear to close in only a few weeks. Without Caleb's help we would not have been able to move forward.
Marisa Wittebort
Marisa Wittebort
551
Kristin was helpful, knowledgeable, and very kind. Great to work with.
Blane Mullins
Blane Mullins
551
Extremely thorough. Pleasant to work with. Very knowledgeable and professional.
Jim Smith
Jim Smith
551
Responsive! Helpful! and does the best he can for his clients! Would highly recommend!
Tina Van Eeckhoutte
Tina Van Eeckhoutte
551
Daniel was great! He helped us with our options. He literally walked us through every step of the loan process, helped us get all the information necessary for the refinance. This was the third time with Rocket Mortgage (Rocket Mortgage), this by far was the easiest & quickest one we have been through, Daniel made all this possible with his knowledge & patience with us. Best Financial experience ...Daniel was great! He helped us with our options. He literally walked us through every step of the loan process, helped us get all the information necessary for the refinance. This was the third time with Rocket Mortgage (Rocket Mortgage), this by far was the easiest & quickest one we have been through, Daniel made all this possible with his knowledge & patience with us. Best Financial experience ever.Read MoreRead Less
Irene Cosby
Irene Cosby
551
Bill helped me refinance my home and it was the easiest experience I’ve ever had with a loan agent. His communcation skills were fantastic. He was very well educated on the subject and had answers to every question I had. He made the experience more than worth it.
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