Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

I have worked with Kory twice so far. The last two home purchases I interviewed several potential lenders. Rocket Mortgage (specifically Kory) was upfront and honest and responded to all questions in a timely manner resulting in my choosing Rocket Mortgage to be my lender.
In both cases throughout the approval process and up to closing, Kory always responded to every question I had within a few ...I have worked with Kory twice so far. The last two home purchases I interviewed several potential lenders. Rocket Mortgage (specifically Kory) was upfront and honest and responded to all questions in a timely manner resulting in my choosing Rocket Mortgage to be my lender.
In both cases throughout the approval process and up to closing, Kory always responded to every question I had within a few hours. If he was not able to help, he would take the time to find me the correct person to help.
In selecting a lender I look for several key factors; honesty, reliability, sound advise, responsiveness. Rocket Mortgage and Kory met those expectations.
PS, I am a very detail oriented and demanding customer. lolRead MoreRead Less
Ken Brockman
Tracy was fantastic to work with. She clearly knows her stuff, was very responsive and willing to take the time to ensure you understand all aspects of this, undoubtedly significant and often stressful, process.Tracy offered professional experience and opinions, but was never pushy or impatient. On top of her clear professionalism and knowledge of the mortgage process, she was a pleasure to talk ...Tracy was fantastic to work with. She clearly knows her stuff, was very responsive and willing to take the time to ensure you understand all aspects of this, undoubtedly significant and often stressful, process.Tracy offered professional experience and opinions, but was never pushy or impatient. On top of her clear professionalism and knowledge of the mortgage process, she was a pleasure to talk to and work with. I would not hesitate to recommend Tracy to family and friends, or to work with here again myself.Read MoreRead Less
Laura Hnizdor
Amanda was wonderful!! As a first time homebuyer, I was more than a little intimidated by this process, and I couldn't have asked for a more helpful broker. She answered all of my questions, no matter how obvious/silly they might have been. She was informed and respectful and made me feel confident and empowered to go through with the home purchase. I would happily recommend Amanda and Rocket ...Amanda was wonderful!! As a first time homebuyer, I was more than a little intimidated by this process, and I couldn't have asked for a more helpful broker. She answered all of my questions, no matter how obvious/silly they might have been. She was informed and respectful and made me feel confident and empowered to go through with the home purchase. I would happily recommend Amanda and Rocket Mortgage/Rocket Mortgage to anyone who was browsing home loan options. Thank you, Amanda!Read MoreRead Less
Bob Hagenbuch Jr Composer
EXTREMELY helpful, cordial, VERY prompt replies to email & phone calls.
BEST re-fi experience we have ever had!
THANKS!
Rusty Burdette
Good customer support skills - responsive to questions
Lesley Ely
Kevin was totally knowledgeable, courteous, and efficient! Everything he did happened just as he said it would.
Excellent experience!
Lesley Ely
Tyler did very thing he said he would. He was very pro like and was good at getting the ball rolling along.
Charles English
Keep up the good work. very friendly and very perfessional. Zack did an outstanding job getting my refinance done on a timinly matter. Thank you zack.
Alfonso Paulson
Chuck and his team were very helpful every step of the way. There were a number of stumbles with the house repairs but even with a number of delays we were able to close on the house without any difficulties. As a first time home buyer I was expecting this to be a difficult and arduous process but it was shockingly easy. I hope to have Chuck and his team available for my next real estate purchase.
Mark Coffey
Mike was a pleasure to work with. He was always available for any question which helped make the process run very smoothly. I would recommend Mike and the entire Rocket Mortgage team for any of your home loans/ refinance needs.