Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Melissa Stanfield
Sarena was awesome to work with. She kept me informed about everything I needed to know and walked me step by step through my refinancing process. I wish my wells Fargo representative was this thorough when I bought my house. She is truly a great employee for you and you are lucky to have her. I cannor express to you how great she was.
Michael Dopson
He was able to answer my questions requiring no follow up the first time--service was quick and to the point.
Anna Ashie
Evan was patient, thorough, professional and helped us have a great refinancing experience!
Christopher Manfre
Dane was fantastic always on point and helpful in completing the loan process.
Phillip Lewis
Jeremy is always available by phone or text. He explained the Rocket Mortgage processes to me and made sure I understood everything. I was very happy with my interactions with Jeremy.
Jean Giallonardo
He was cordial, knowledegable, and trustworthy. A good experience.
MikeandJodee Stotts
This was by far the very best experience i have ever had getting a mortgage loan.
I will recommend Will every chance i get.
The experience was very seamless.
Carolyn Villella
John was responsive and very helpful in keeping my refinance moving along. It was a quick easy process.
Tammy Curtis
I enjoyed working with Jimmy - he was helpful & provided me great info. Unfortunately, during the process my wishes to pay off one of my credit cards was lost....and thus was not paid off. I found that quite disappointing, but do appreciate Jimmy's efforts overall.
Jimmy Yatuoma
Reply from Jimmy Yatuoma:

Hi Tammy,

Thank you for taking the time to leave feedback about your recent experience with Rocket Mortgage. As your Mortgage Banker, it is important to me to make sure I am putting together a program that meets my clients goals. I apologize that we were not able to connect prior to closing to ensure everything was structured the way we discussed. I also apologize if there was any ...Hi Tammy,

Thank you for taking the time to leave feedback about your recent experience with Rocket Mortgage. As your Mortgage Banker, it is important to me to make sure I am putting together a program that meets my clients goals. I apologize that we were not able to connect prior to closing to ensure everything was structured the way we discussed. I also apologize if there was any miscommunication on my end regarding the items we were paying off. In the end, I am glad that we were able to get your loan to closing for you. If there is anything I can assist with in the future, please do not hesitate to reach out to me.Read MoreRead Less

Michael Harris
Sarah went our of her way to make the refinancing of our property as smooth and easy as possible. I would give her my highest recommendation.