Why can't more people do their jobs with cheerful professionalism? It's my common refrain. Well, Brian did it! He laughed his way through all the hurdles I threw his way, and went about getting me a loan with the "can do" attitude that I have been sorely missing. Even better, he is backed by a team that can do "all the things" and see all the documents. I never once contacted Rocket Mortgage when ...Why can't more people do their jobs with cheerful professionalism? It's my common refrain. Well, Brian did it! He laughed his way through all the hurdles I threw his way, and went about getting me a loan with the "can do" attitude that I have been sorely missing. Even better, he is backed by a team that can do "all the things" and see all the documents. I never once contacted Rocket Mortgage when I didn't find someone competent and cheerful. Oh, if only this were true everywhere I needed complicated answers! He even answered his phone while trying to get a kid to a hockey practice. I know how hard that is, and all the moving parts one has to juggle to get it right. I highly recommend Brian and the Rocket Mortgage staff!Read MoreRead Less
Steven Blake
Steven Blake
551
He was very understanding and very helpful with all my questions. He never got upset with all the details I wanted or continue to ask for during the process.
Guy Guarino
Guy Guarino
551
Tyler is very professional. He made it a great experience for us.
Anne GHawkins
Anne GHawkins
551
Bill was extremely timely, knowledgeable and responsive. I give B ill a 5 star and know that he would take care of any future needs we have! Great to work with very courteous! Great job Bill
Charles Huff
Charles Huff
551
Trish went above and beyond for my wife and I, answering any questions about our loan and process we had. Highly recommend working with her, she is quite simply outstanding.
Linda Neblock
Linda Neblock
551
Ashley Harris was very knowledgeable and helpful during the course of our loan process. She always answered questions no matter what time of the day or evening! It was such a relief knowing that she was there for us. She reassured us. We can't say enough about Ashley! She was wonderfu to work with !
Chris Watts
Chris Watts
551
Great to work with, very patient and knowledgeable.
Zack Maxwell
Zack Maxwell
551
He's on top of everything. We talked everyday to make sure everything was in order
Javier Fraguela-Rios
Javier Fraguela-Rios
551
Brent was very attentive, thorough and extremely friendly. He always answered questions promptly and was easy to work with
Ke Oliver
Ke Oliver
551
James was super helpful and knowledge. He was upfront about the process and seemed to have my best interest in mind. He answered all of my questions and helped in any way possible.
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