Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Shannon Swift
Jay was great to work with. I had options of two lenders - Jay with Rocket Mortgage or a lender with a different mortgage company. Jay was patient, informative and help me get the most competitive rate. He was always available when I had question. The other lender was pushy and not pleasant to work with. Jay made it an easy decision to choose Rocket Mortgage.
Sharon Williams Kriner
While Daniel was nice. I feel like I wasn’t informed enough about what was happening. I called to see about borrowing some money and ended up with a refinance and a higher house payment. I’m in a fixed income and this has been a new burden for me.
Aimee Snider Ferris
Jake was great. He helped us through the whole process and did everything step by step to make sure we understood everything.
Catherine Mastin Grimsley
It was a pleasure to work with Brady, he was very knowledgeable, caring and respectful! Brady made the entire processes seamless. Thank you so much Brady, I really enjoyed working with you.

All My Best,
Cathy Grimsley
Kali Ramirez
Really Nice Person, He Give me All The Help I Need and he Was Really Attentive and Respectful Every Time I Have a Question.
It Was Really Nice to Do Business With You.
Thank You.
Michelle Morelli
I would give Mollie 5 out of 5 stars! Every day!

First, when I made a call, I was able to get a real person and was not passed around through automation. Second, the person I talked to was Mollie. Her bright personality along with her knowledge and willingness to help answer my questions is the entire reason we used your institution. Third, her position is a front line position within your ...
I would give Mollie 5 out of 5 stars! Every day!

First, when I made a call, I was able to get a real person and was not passed around through automation. Second, the person I talked to was Mollie. Her bright personality along with her knowledge and willingness to help answer my questions is the entire reason we used your institution. Third, her position is a front line position within your organization. Without her skill and professionalism dealing with potential clients, you could make entirely less revenue. Great job and thanks again!!
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Charles Korn
Marcello is the epitome of customer service, embodying what is often lost in today's market. He stayed with me through the entire loan process, from start to finish, even after my loan had been sent on to processing, scheduling, and closing. And talk about timely communication. His response time is faster than mine! And he helped me decipher other loan offers and sensed when I was becoming ...Marcello is the epitome of customer service, embodying what is often lost in today's market. He stayed with me through the entire loan process, from start to finish, even after my loan had been sent on to processing, scheduling, and closing. And talk about timely communication. His response time is faster than mine! And he helped me decipher other loan offers and sensed when I was becoming overwhelmed by the minutia of the process. In short, he was professional, yet sensitive to my needs. I highly recommend Marcello!Read MoreRead Less
Dawn Fulton
Pleasant and very knowledgeable.
Richard Crouch
Wonderful to work with, very confident, capable, and attentive. She stays with you in the background throughout the entire loan process and is reachable via text if needed. Thanks, very much Nikki!
Alex Eagle
Knowledgeable, super communication, follows through on promises. Has completed 3 loans for me in the past few years, all great experiences.