Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Chris Armstrong
This was my first time working with Lucas and I plan to work with him and his team at Rocket Mortgage the next time I buy a home! He was very professional and quick to answer my questions. Thanks Lucas!!
Kevin McCahill
He was great and very easy to work with. Quick to respond and help. Even when he was under the weather, he still was there to help me out.
Kayla Cross
There is not a single negative thing to say about Mike. Purchasing my home began back in March of 2018. I found the home that I liked and got early occupancy in late June, 2018. Little did we know that the next 7 months would bring a lot of complexity and tears shed and severe frustration. At no time whatsoever did Mike lose his cool or professional aspect. He did all that he could in his power to...There is not a single negative thing to say about Mike. Purchasing my home began back in March of 2018. I found the home that I liked and got early occupancy in late June, 2018. Little did we know that the next 7 months would bring a lot of complexity and tears shed and severe frustration. At no time whatsoever did Mike lose his cool or professional aspect. He did all that he could in his power to get me my home. We have a closing date ready to come very soon. This would not be possible whatsoever without his help! His rating is certainly 12 stars out of 10; 5 starts does not even do justice.Read MoreRead Less
Greg Loken
Heather was my initial point of contact and specifically referred by my Schwab advisor. We were away from home when our tentative plans for a second home in the community we were visiting unexpectedly firmed up. Within 15 minutes of the phone call from Heather I received a prequalification approval email. A few days later our offer on a house was accepted. Our loan was approved and we successfully...Heather was my initial point of contact and specifically referred by my Schwab advisor. We were away from home when our tentative plans for a second home in the community we were visiting unexpectedly firmed up. Within 15 minutes of the phone call from Heather I received a prequalification approval email. A few days later our offer on a house was accepted. Our loan was approved and we successfully closed on our new home. Although other Rocket Mortgage specialists became involved in subsequent process steps, Heather was always available as needed, prompt, and professional.Read MoreRead Less
Ilana Levy-bitlisli
my experience with Simon was excellent.
Nancy Van Horne
Patrick was easy to work with quick answers to our questions.
Peggi Simmons
We were looking for specifics on refinancing our home - i.e., was it worth it since we already had a lower than current rate of interest. Paul offered 2 good options, one of which we accepted. He was great to work with - very responsive, got us our answers quickly. Paul is a great representative of the quality company/customer service Rocket Mortgage proved to us previously.
Darlene Neiser-Ballistreri
Very informative , was able to answer all my questions
Michael Reimer
Rob was a pleasure to work with on our re-fi. He was knowledgeable and very punctual getting things done throughout the whole process. Everything he said he would do, he did. Rob did everything with honest professionalism. It was great to get to speak with him every time I called or emailed even if he did not answer right away he always got back to me the very same day or early the next. That kind...Rob was a pleasure to work with on our re-fi. He was knowledgeable and very punctual getting things done throughout the whole process. Everything he said he would do, he did. Rob did everything with honest professionalism. It was great to get to speak with him every time I called or emailed even if he did not answer right away he always got back to me the very same day or early the next. That kind of customer service is rare today as was a welcome relief. He made the whole process very seamless. I would highly recommend Rob and Rocket to anyone. if you are already considering Rocket as your mortgage holder, ask for Rob Fawaz, you will not be disappointed.Read MoreRead Less
Jode Frick Formiller
James was the most helpful, courteous and knowledgeable rep I have ever worked with!! I cannot say enough great things about him. I would only use him again, if I needed refi support!