Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

ej harpham
Marlon excels at customer service. I could only wish all people I communicate with were so quick to respond and follow up with phone calls. He quickly adjusted information as we narrowed down what I was looking for in a loan.
RAMONA Vazquez
I would highly recommend working with Sundos for any of your needs. I was hesitant about calling and trying to get a loan to go up my house due to previous customer service not helping me understand my options. Sundos was very helpful in helping me and letting me know what steps I had to make and telling me about the better options for me.
Nick Board
Brad was incredible to work with throughout my mortgage process. From the very beginning, he stayed on top of everything and made what could have been a stressful experience feel smooth and manageable. He was always responsive, clear, and genuinely helpful.

What I appreciated most was how easy he was to work with. There was never any pressure, just honest guidance and support so I could make the ...Brad was incredible to work with throughout my mortgage process. From the very beginning, he stayed on top of everything and made what could have been a stressful experience feel smooth and manageable. He was always responsive, clear, and genuinely helpful.

What I appreciated most was how easy he was to work with. There was never any pressure, just honest guidance and support so I could make the best decisions for myself. That made a huge difference.

If you are looking for someone who is reliable, knowledgeable, and actually cares about your experience, I highly recommend Brad.Read MoreRead Less
S.L
No lo recomiendo en lo absoluto soy una persona seria y definitivamente no me gusta que jueguen con mi tiempo soy una persona ocupada me dejo esperando por días sin decirme nada .eso habla de su profesionalismo.
Jose Flores
Reply from Jose Flores:

Hola S.L. ,

Gracias por tomarse el tiempo de dejarnos una reseña. En Rocket Mortgage, nos enorgullece enormemente brindar un servicio de alta calidad, en el que nos tomamos muy en serio nuestra integridad. Lamento si hubo alguna ocasión en la que podríamos haberle asistido mejor.

No hemos podido localizar su expediente, pero sin duda queremos asegurarnos de que sus inquietudes sean atendidas. ...Hola S.L. ,

Gracias por tomarse el tiempo de dejarnos una reseña. En Rocket Mortgage, nos enorgullece enormemente brindar un servicio de alta calidad, en el que nos tomamos muy en serio nuestra integridad. Lamento si hubo alguna ocasión en la que podríamos haberle asistido mejor.

No hemos podido localizar su expediente, pero sin duda queremos asegurarnos de que sus inquietudes sean atendidas. Por favor, comuníquese nuevamente con el departamento de Relaciones con el Cliente al 313-782-8714 si desea conversar más a fondo sobre este asunto."Read MoreRead Less

Karina Klein
Andy was a pleasure to work with. He is patient, knowledgeable, kind, and efficient. He quickly responded to my million texts and explained things in a way I could understand; and I asked a lot of questions! Andy explained our options very well and it was clear he recommended the type of loan that made the most sense for us. We not only got some cash back, but also paid off our car! Andy was a ...Andy was a pleasure to work with. He is patient, knowledgeable, kind, and efficient. He quickly responded to my million texts and explained things in a way I could understand; and I asked a lot of questions! Andy explained our options very well and it was clear he recommended the type of loan that made the most sense for us. We not only got some cash back, but also paid off our car! Andy was a pleasure to work with and we highly recommend him as an advisor and all-around mortgage expert. If you need to take out a new mortgage or re-finance your current one, go with Andy because you can’t go wrong!Read MoreRead Less
Marilyn Bagel
Thank you Nicole for keeping your eye on the rates, letting me know of the optimal time to refinance and walking me through the online application.
Kevin Doerr
Joe was great, answered all my questions and was very knowledgeable of the re-fi and home equity processes. I appreciated his service.
james brace
Sammy was great, he made the experience easy and quick. He is very good at his job.
Trent Hale
Contacted Jordan for a home equity loan. And he let me know that a refinance bloan would be better talks me through it. It made everything happen, which made my life.Easier with my bills.Thanks, joel, great experience.Hope you do well thank you
Patricia McCormick
Keegan was great to work with. He took the time to explain our options and he was very knowledgeable and knows his profession. Keegan and Rocket got our refinance done fast and efficiently. I would highly recommend Keegan and Rocket.