Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Brenda Faucett Byrd
Raymn was always responsive to my questions and concerns throughout our mortgage process. Very professional and attentive towards me as a customer. If we buy another home I would definitely use Rocket Mortgage again, "if" I had the opportunity to work with Raymn again. Great loan officer.
Sandra Lepore
Katie was simply amazing. She put our minds at ease and walked with us step by step. She was kind and professional. She made this refinance experience a great one. Always there for all our questions and always updating us. Thank you Katie D!
Antonius Watkins
Brian is AMAZING. I can’t say it enough. He was there from start to finish and I thank god everyday for bringing him to Rocket Mortgage and into our lives. Rocket Mortgage you have a winner in this guy!
Lena Starrett
When I refinanced with Rocket Mortgage it was the easiest and most pleasant experience with Joshua. I would definitely recommend him. Very professional and couldn't believe how fast and smooth EVERYTHING went. Thank you!
Naveed Shaikh
It nice easy and smooth transduction with the team of Rocket Mortgage mortgage team spatially Dan, Thanks A lot!!
Ray Scarnecchia
John is very thorough kept in touch through the whole loan process. Even called to congratulate us after closing. John is the kind of person I would want working for me. Thanks
Jim Zacame
Gerald made my refy simple and painless. Thank you!
Samory Ligonde
Joe was awesome. He was knowledgeable, flexible, available and helped us greatly to get the hopuse refinance.
Chris Fuller
Ryan did a great job with our loan. While a few issues did pop up during the process, he was prompt in correcting them.
Ryan Moran
The worst Rocket Mortgage person i have ever dealt with. Asked to run numbers on home told me I need to make an offer frist. Told him I think I need flood insurance told me i did not two weeks later told me I did.
Wissam Issa
Reply from Wissam Issa:

Hi Ryan,

Thank you for taking the time to leave feedback about your recent experience with Rocket Mortgage. As your Mortgage Banker, it is one of my top priorities to ensure my clients are well-prepared for their purchase process. I apologize if there was any miscommunication regarding the items we would need prior to getting your loan into process, as well as, in regard to the possibility of ...Hi Ryan,

Thank you for taking the time to leave feedback about your recent experience with Rocket Mortgage. As your Mortgage Banker, it is one of my top priorities to ensure my clients are well-prepared for their purchase process. I apologize if there was any miscommunication regarding the items we would need prior to getting your loan into process, as well as, in regard to the possibility of needing flood insurance. I am happy that in the end we were able to get your loan to closing, and that you and your family are now in your new home. Please know you can contact me in the future if there is anything I can help with.

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