Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Daniel Jaul
Angelo Kircos was uttlerly professional. He was accessible and responsive and knew his stuff. It was probably the best transaction experience I’ve ever had.
Cathryn Robin Lockhart-Lovich
Ben was extremely helpful and knowledgeable during the time we were applying for our new mortgage. We had some unique circumstances surrounding our mortgage application and paperwork requirements that he was more than able to assist with and offer solutions. We never felt rushed, had our questions answered fully and he always called back in a reasonable amount of time.
Christina Wells
Michael was extremely helpful and professional all through our home mortgage experience. He answered every question promptly to our satisfaction. He made this refinancing experience so easy. We so enjoyed working with Michael and would recommend him to any looking for a new mortgage or a refinance.
Stuart Foster
Crystal is great. She responds quickly to questions, excellent communications from her regarding where we are in the loan process. She made this seem too easy. If she is your loan officer the process will be painless and quick.
Leslie Romero
I spoke with mark, who made his schedule available to mine, I was working nights, I was stressed out from a different lender, it took mark less time and he got me more resources and options, it was my first home buying expierience, I had so many questions and god bless mark because he had the answers. He was available through email phone call texts, mark made my dream come true, and it’s still not...I spoke with mark, who made his schedule available to mine, I was working nights, I was stressed out from a different lender, it took mark less time and he got me more resources and options, it was my first home buying expierience, I had so many questions and god bless mark because he had the answers. He was available through email phone call texts, mark made my dream come true, and it’s still not real yet to me. I purchased my dream home. I cannot thank mark enough, I’m so grateful for him, he got the process started From A to Z. And it’s just that easy. I can’t tell you how easy he made it, and so stress free. Mark will be my resource forever and Rocket Mortgage will be my first choice for ever. God bless them all! I have no regrets, just that I was trying to get approved through a company who did not deserve my business, mark showed me what it meant to be a customer, and what the process should be like, pain free. Thank you mark. With tears of happiness. Thank you for making this happen for me and my family!Read MoreRead Less
Paula Proctor
He was extremely helpful to me in every situation. He promptly returned all of my calls. He is very knowledgeable in his field. He was kind and patient with me, as this was a difficult refinance for me after my divorce. I would give him 10 stars if I could.
George Lopez
Doug was easy to work with and made the whole experience easy and enjoyable
Chris Frankhauser
Damon was very helpful in my refinance experience!!!
Rosie Rosado
Working with Lisa James made me feel like I had a staff of 20 to help me get all of my documents together. The process was seamless and she followed through on everything we spoke about (I know because I wrote it all down). We highly recommend Lisa James to anyone who is in the market to buy or refinance.
Max Roadruck
Nick did a great job of guiding me through the process. However, I was a computer programmer for over 15 years and I have complained many times bout two items. First login-when you put in the first letter there is a red error message stating that your login name must be longer that 5 letters--My complaint has always been I the user should not get a red error message just for starting my login ...Nick did a great job of guiding me through the process. However, I was a computer programmer for over 15 years and I have complained many times bout two items. First login-when you put in the first letter there is a red error message stating that your login name must be longer that 5 letters--My complaint has always been I the user should not get a red error message just for starting my login name. If I hit the return (enter) button before reaching 5 letters then and only then should the error message show up. Obviously, my comments have had zero impact as with you brand new login page the error is still there!!!! Not high marks listening to your customers. The second complaint was I could not down load the VA Child support page because there was no button to click to download the form. I presume this also was not fixed as both of these issues you development team deemed and unimportant. Not a happy camper

Max RoadruckRead MoreRead Less