Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Shane Nofziger
Negative experience. The entire team didn’t listen and deliver what we actually needed. The have a real estate company where I have used RM previously. I’ll never use them again.
Kalim Rezaei Dashti
Reply from Kalim Rezaei Dashti:

Dear Shane,

Thank you for your review. I wanted to respond by first expressing my regret for earning anything less than five stars. As a licensed Expert it is my top priority to set you up for success and meet your loan goals. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity ...Dear Shane,

Thank you for your review. I wanted to respond by first expressing my regret for earning anything less than five stars. As a licensed Expert it is my top priority to set you up for success and meet your loan goals. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I apologize if there were any opportunities where I could have provided you with a better experience. Please let me know if there is anything I can do for you in the future, it would be my pleasure to assist.Read MoreRead Less

Mary Rainey
Taryn was absolutely great. She was very patient with me, she answered all my questions so that I understood them, even had to repeat some answers in a different way so that I understood them better which I totally appreciate it. Taryn is very professional and knowledgeable about the loan process, how rocket mortgage works, etc. I definitely recommend her for anyone to work with as she’ll be able ...Taryn was absolutely great. She was very patient with me, she answered all my questions so that I understood them, even had to repeat some answers in a different way so that I understood them better which I totally appreciate it. Taryn is very professional and knowledgeable about the loan process, how rocket mortgage works, etc. I definitely recommend her for anyone to work with as she’ll be able to answer their questions and put the customer at ease. She does not do a high-pressure sale at all.Read MoreRead Less
Sharon Dyal
Donald was fabulous to work with, everything was explained, questions answered in a timely manner. You can tell he genuinely cares about his clients, great personality! Truly a pleasure to work with!
Allen Parrish
Stephanie did a great job - she stayed on top of any issues and problems we had and provided outstanding assistance throughout our refinancing process!
Amy Modeste
My husband and I can’t thank Steven enough. Steven was so professional and explained everything to us in detail. He helped us throughout the whole process. And was very patient with us. I would 100% recommend Steven. He is a great asset to the company. Thank you Steven for helping us along the way!! You are awesome!
Cynthia Pauling
Awesome person and I enjoyed talking and texting with him.
Rocket Mortgage is lucky to have Evan. He is truly a gem! We must have renewed our approval letter 3 or 4 times and he stuck with us through it all. If ever time to refinance he will be our first call. Thanks Evan for all the help.
Romel Simon
I recently completed a refinance with Rocket Mortgage and worked with Terry throughout the process. Terry was responsive, professional, and stayed engaged as we worked through the details of the loan and the closing disclosures. He made himself available to answer questions and helped coordinate with the team to ensure everything was clarified before closing.

The process required some careful ...I recently completed a refinance with Rocket Mortgage and worked with Terry throughout the process. Terry was responsive, professional, and stayed engaged as we worked through the details of the loan and the closing disclosures. He made himself available to answer questions and helped coordinate with the team to ensure everything was clarified before closing.

The process required some careful review on my end, but Terry remained helpful and communicative the entire time, and we were able to close successfully. I appreciate the effort from Terry and the Rocket team in getting everything finalized.Read MoreRead Less
Angela Brandmeyer
Do happy we got Mike, he is the best!! Any questions he answered or got right back to us, made entire process smooth.
comp_orng boss
Dena was great to work with. Knowledgeable, fun, and on her game.