Andrew was so good to work with. Any time we had questions, he was always there to answer them and help us. I would recommend Andrew to anyone that is buying a house.
Faith Harris
Faith Harris
551
Its true! Sean was very understanding and knowledgeable in his craft. I called him on days he doesn't even work and he would always get back to me. I highly recommend Sean do take care of your loan.
Jim Idell
Jim Idell
551
Taha was professional and knowledgeable. Great service.
Vivianne Moore
Vivianne Moore
551
I had an excellent experience working with Phillip. He was highly knowledgeable, patient, and professional throughout the entire process. He took the time to answer all my question, explain everything clearly and always make me feel at ease. Most importantly, I trust his guidance and felt confident every step of the way. I highly recommend his services. Thanks Philip!!!!
Karen Ludy
Karen Ludy
551
What a great experience we had with Lee! His style is so professional and so personalized to make his customers feel like we are the most important people he is working with today! Thank you so much!
Margaret Weaver
Margaret Weaver
551
My first loan was in 1973, from my next door neighbor/banker. I could not begin to count the number of banking, other financial services, customer service and telephone help over the past 50+ years since then. Sourov stands out. Sourov meant business, but took it personally. I have never had a more pleasant, easy and seamless transaction such as my 2nd mortgage with Sourov. Every phone call, he ...My first loan was in 1973, from my next door neighbor/banker. I could not begin to count the number of banking, other financial services, customer service and telephone help over the past 50+ years since then. Sourov stands out. Sourov meant business, but took it personally. I have never had a more pleasant, easy and seamless transaction such as my 2nd mortgage with Sourov. Every phone call, he not only had the time and the answer, but the detailed knowledge to dig deep and give me full meaningful answers. It was more than a pleasure to work with Sourov, it was truly a privilege. He represents your company well. He is an excellent employee and I am sorry we won't be chatting anymore. Hold on to this guy.Read MoreRead Less
dennis Fike
dennis Fike
541
I was mostly happy with the way things went with our loan. It was done pretty much in a timely manner and Pat was very efficient at getting things started. Info provided by others was a bit misleading and frustrating due to the tight timeline we were under. The biggest problem has come at the end although not Pats fault in that the deposit of the money in our account is going to cause an extra 45...I was mostly happy with the way things went with our loan. It was done pretty much in a timely manner and Pat was very efficient at getting things started. Info provided by others was a bit misleading and frustrating due to the tight timeline we were under. The biggest problem has come at the end although not Pats fault in that the deposit of the money in our account is going to cause an extra 45 minute drive to our dealer if it takes as long as I was told today for the funds to show in my account. In todays world with auto sign and instant pay one questions why it will take so long to show up. Otherwise it has been pretty much a “ smooth ride”Read MoreRead Less
Shane Litcher
Shane Litcher
551
Matthew would get more stars if he could. The process was much easier and quicker than I expected, and wish I had reached out sooner. He made sure I understood everything he was doing, and explained reasoning behind his questions. Cannot recommend him enough!
Claude Poe
Claude Poe
551
Sorry so late. Rob was great person to work with. Everything was completed on time and approved.
David Perry
David Perry
551
Rita was wonderful to deal with. He was very knowledgeable and helpful thus making the whole process so easy and enjoyable. I have been impressed with the whole process from beginning to end. A little over a week from beginning to end. I would recommend Rita and Rocket Mortgage to all my friends. Thank you, Lois Perry
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