Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Edward Twardy
Filled out a form on internet to check on refinance. From initial contact you sold me on Rocket Mortgage refinance. You were great to work with and I thank you. however over all experience was not as it should have been. Consistent delays and request for more information that had nothing to do with my credit or ability to pay. You sent an original loans to be paid and had left one out. I contacted...Filled out a form on internet to check on refinance. From initial contact you sold me on Rocket Mortgage refinance. You were great to work with and I thank you. however over all experience was not as it should have been. Consistent delays and request for more information that had nothing to do with my credit or ability to pay. You sent an original loans to be paid and had left one out. I contacted you and you text back saying you would add it in but it was not. Was given a hassle over co-signing a loan for my daughter after you had approved the loan. Since taking so long from loan to be paid and actual getting them paid {two months} all figures were wrong. Some were less and some were more so I have credits on some that are in limbo. don't want to give negative comments to anyone else but I sent everything you ask for instantly and paid taxes that were not really due till April 2019. And still took two months. Made to feel like a low life during the process. Sorry I was not within the average close in less than 30 days they advertise. Have a good day and please don't take it personal, you and Jennifer are good people.Read MoreRead Less
Excellent communicator, agent, and advisor.
Lesley Keyshian Real Estate Professional
Christian did a great job from start to finish, if there were any issues they were handle in a timely manner.
Kathy Eddy
Very easy to talk to, was very interested in our concerns, always willing to go the extra mile to find out any answer to questions we had, and would always return our calls, which was very appreciated. Thank you Annmarie!!!
Mercy Barroga
Excellent and professional person to deal with, fast service and walk you through the process.
Patti Olney
Jake was very responsive as we worked thru the process of getting a mortgage loan for me. He was very friendly, professional, and was committed to helping me get thru the entire process. Kudos to Jake.
Bettie Stacy
My husband and I were very pleased with our relationship with Michael and he was very courteous and helpful during this whole process. I would highly recommend him and Rocket Mortgage to anyone.
Matt Rounsley
Ryan was great to work with thru the entire process. He is and was an exceptional communicator, always responded back immediately. Thanks again!
Armando Juarez
Brent was very friendly helpful. He came up with solutions to expidite the loan process and even offered advice when I was under the weather. Great guy!
Rob Yazbeck
Dan was great to work with during the home buying process and quick to respond to my finance related questions. I highly recommend working with him!