Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Ryan Moran
The worst Rocket Mortgage person i have ever dealt with. Asked to run numbers on home told me I need to make an offer frist. Told him I think I need flood insurance told me i did not two weeks later told me I did.
Wissam Issa
Reply from Wissam Issa:

Hi Ryan,

Thank you for taking the time to leave feedback about your recent experience with Rocket Mortgage. As your Mortgage Banker, it is one of my top priorities to ensure my clients are well-prepared for their purchase process. I apologize if there was any miscommunication regarding the items we would need prior to getting your loan into process, as well as, in regard to the possibility of ...Hi Ryan,

Thank you for taking the time to leave feedback about your recent experience with Rocket Mortgage. As your Mortgage Banker, it is one of my top priorities to ensure my clients are well-prepared for their purchase process. I apologize if there was any miscommunication regarding the items we would need prior to getting your loan into process, as well as, in regard to the possibility of needing flood insurance. I am happy that in the end we were able to get your loan to closing, and that you and your family are now in your new home. Please know you can contact me in the future if there is anything I can help with.

Thank you.Read MoreRead Less

Lezlie Stephens
Cody is very professional and was able to answer out concerns with the refinancing. Cody always got back to us in a timely manner and was very patient with walking us through the steps. I would recommend Cody to work with.
Daniel Louis White
Awesome experience. Very professional and a pleasure to work with.
Michael Benson
Dude was legit, the hippest cat on the block. A real go getter. Really has his ducks in a row. Raising the bar for customer service.
Charles Schmelzer
Daniel was very professional and responsive to all of my questions. His patience and knowledge made my experience with this process very pleasurable. I did not have any anticipation or anxiety throughout the whole transaction. Thanks again.
Mike Wray
Michael was very helpful and friendly. He was able to answer all questions that I threw at him.
Jake Loeks
Very considerate and respectful.
Bradley Guidry
Great help and understanding. Made process of buying a home stress free. Highly recommend and would use again.
Rick Crannie
Crystal was awesome! Kept me up to date, answered my questions very quickly, alleviated any concerns I had and flat out did a great job. Crystal is an asset to your company and because of her expertise I would highly recommend Rocket Mortgage to anybody.
Eric Mcphail
Jeff was always there, always following up and following thru. I appreciate him and all the staff at Rocket Mortgage