Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Ric Moote
Prompt, courteous and professional!
Wayne Rowell
I really want to thank Rocket Mortgage for employing someone like Ryan. He is by far the easiest loan officer that I have ever worked with and this is not the first refinance that I have had. He followed up at the exact time and date that he said he would and he got everything done that he said he would. When I received the closing information and confirmed the closing, he immediately called to ...I really want to thank Rocket Mortgage for employing someone like Ryan. He is by far the easiest loan officer that I have ever worked with and this is not the first refinance that I have had. He followed up at the exact time and date that he said he would and he got everything done that he said he would. When I received the closing information and confirmed the closing, he immediately called to congratulate me and to thank me for using Rocket Mortgage. I am very pleased with Rocket Mortgage, the process and the speed that they do their business, and especially my luck getting Ryan to work with. I think he is the best and deserves a raise. I can only hope that if I ever have to do this again I get Ryan or someone with his values and knowledge. Sincere thanks to Ryan and to Rocket Mortgage for having him on their team.Read MoreRead Less
Ramon Trinidad
I stayed with Rocket Mortgage due to the level of excellent service provided by the staff especially Mack Heitchue. Mack was always there to clarify my questions, doubts an curiosities. I would call back Mack. Also, Rocket Mortgage has competitive pricing, good offers for closing and the Rocket Account portal is easy to use and understand!
Thanks Mack for your Excellent Level of Service!!!
Ramon ...I stayed with Rocket Mortgage due to the level of excellent service provided by the staff especially Mack Heitchue. Mack was always there to clarify my questions, doubts an curiosities. I would call back Mack. Also, Rocket Mortgage has competitive pricing, good offers for closing and the Rocket Account portal is easy to use and understand!
Thanks Mack for your Excellent Level of Service!!!
Ramon TrinidadRead MoreRead Less
Judy Powell
I have enjoyed working with Candice on my home equity loan. She provided outstanding customer service and kept me informed. Rocket Mortgage will always be my first choice.
Shivinder Singh
Luis is professional and honest. He responded to all my queries quickly and made the loan process simple. Would recommend to anyone looking to purchase a loan.
Karen Brooks
When I first came in contact with Ryan I was very upset. I had just found out from my mortgage company that there wasn't enough money taken out for tax and insurance so I owed this amount more and my monthly payments were to go up. My first thought was they couldn't figure this out before I started making payments! So, I got on the computer looking for a refinance company that I could use. I got ...When I first came in contact with Ryan I was very upset. I had just found out from my mortgage company that there wasn't enough money taken out for tax and insurance so I owed this amount more and my monthly payments were to go up. My first thought was they couldn't figure this out before I started making payments! So, I got on the computer looking for a refinance company that I could use. I got a call from Ryan and he started talking, wasn't sure, matter of fact wasn't trusting him. He continued to talk,very respectfully,and the more he talked,the questions he asked,I started feeling better about who I was talking with. He put together a terrific deal, truly all for my best interest. I feel that I made the right decision to sign with Ryan. I am glad that he has had the patience to work with me and I would highly recommend him to anyone that needs the help like I did.Read MoreRead Less
Chris Luke
Kyle and team deliver. The process was stress free, easy, and quick. 12 day closing to boot. Great experience from start to finish.
Edmundo Mayorca
Carl was very professional since the beginning of the loan process. when a I have a question he was available and provide the right answer.
Thank you Carl.
James Staats
"Candice made the process easy to understand and her professionalism was a huge factor when it came to making this typically tough decision. Thank you for a job well done."
Laflonda Whitten
One of the most pleasant and helpful people I had the pleasure of working with. Thank you.