Shane was informed, quick to act, and super helpful in providing knowledgeable guidance and advice. Not only did I appreciate his efforts and transparency, by my realtor couldn't stop raving about him either.
Ellie Hoadley
Ellie Hoadley
541
Very professional and informative from the moment I made the first step in being approved for a loan. The "interview" was like having a conversation; relaxed and easy. Was very patient and helpful through the whole process as I am a first-time home buyer. I would recommend Rocket Mortgage, Avis, specifically. My only concern was how often people "left the office". Can be quite stressful for ...Very professional and informative from the moment I made the first step in being approved for a loan. The "interview" was like having a conversation; relaxed and easy. Was very patient and helpful through the whole process as I am a first-time home buyer. I would recommend Rocket Mortgage, Avis, specifically. My only concern was how often people "left the office". Can be quite stressful for someone in my position, having to speak with a bunch of different employees about my loan.Read MoreRead Less
Brittney Hewison
Brittney Hewison
551
Sage was excellent! We were unsure if we were going to be approved at this time or not and sage went above and beyond to get it done for us. His prompt and thorough communication was awesome. I would highly recommend him to anyone I know !
Christine Bilfinger
Christine Bilfinger
551
Eric is super responsive and explained the process to us clearly and effectively. He was a pleasure to work with.
Jim Palmer
Jim Palmer
551
Bill was great, he gave me assurance the mortgage would be processed I time for the scheduled closing. I found him to be very responsive to questions and concerns. Initially was skeptical not doing business with a local brick and mortar bank, Bill gave me confidence the Rocket Mortgage would be equally conveient and it has been to date.
Terry Starr
Terry Starr
551
He was very good with the details , and answered all my questions quickly.
Katie Bayuk
Katie Bayuk
551
Working with Ryan was amazing. He is professional,polite,and very helpful. He made my home buying experience a breeze. He definitely deserves a raise.
Tim Fant
Tim Fant
551
I contacted Rocket Mortgage in sept of 2018, I was connected with Brian Ronayne. After about 5 minutes of talking with Brian I realized we were talking to someone who truly wanted to help us with our refi. 22 days later our refi was funded. I had tried for 10 years with my bank who had our loan and was given a crazy number on interest rate. My wife and I are very happy with our new mortgage. Tim ...I contacted Rocket Mortgage in sept of 2018, I was connected with Brian Ronayne. After about 5 minutes of talking with Brian I realized we were talking to someone who truly wanted to help us with our refi. 22 days later our refi was funded. I had tried for 10 years with my bank who had our loan and was given a crazy number on interest rate. My wife and I are very happy with our new mortgage. Tim FantRead MoreRead Less
John Patulot
John Patulot
551
Zach was always friendly and extremely helpful. Could not have asked for a better experience.
Terry Murray Taylor
Terry Murray Taylor
551
Great experience wish that all my previous loan officers were so caring.
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