Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Maureen Brown
The most gracious,personable,intelligent, compassionate and extremely knowledgeable oh yes, patient person we’ve ever met.Definitely knows his P’s and Qs field. Got the job done, with many phone calls, lol, but not pushy at all. And took the time to know you, the person, not a number !
Connie Rogers
I saw a Rocket Mortgage commercial on television, so I decided to give them a call. The first person that I spoke with was named Giancarlo. I told him the nature of my call and what I was wanting to do, which was refinance my home. He asked me some questions such as my income and debts. Then he had me to draw a chart to show my present monthly debts. On the other side it showed what my monthly ...I saw a Rocket Mortgage commercial on television, so I decided to give them a call. The first person that I spoke with was named Giancarlo. I told him the nature of my call and what I was wanting to do, which was refinance my home. He asked me some questions such as my income and debts. Then he had me to draw a chart to show my present monthly debts. On the other side it showed what my monthly debts would be if I were to refinance my hwith them. He also quoted me a lower interest rate. I was amazed with how much money I could save each month by refinancing my home and paying off all of my debts. Then he told me that I was approved. He walked me through the process step by step. Giancarlo always made himself available to answer any concerns that I had. No matter how many times in a day that I called him his personality never changed. He was always courteous and polite. He is an awesome man that really knows what he is doing. I thank God for Giancarlo who reassured me from day one that he had me, and he did. Now instead of just existing, I can live my life to the fullest. I would strongly recommend Rocket Mortgage to anyone that is wanting to buy a home or refinance their existing home. If I knew who Giancarlo immediate supervisor was I would highly recommend that he be given a raise for all that he did to help me. Because my life was truly a living night mare until I refinance my home with Rocket Mortgage.Read MoreRead Less
Theresa Houvener Guthrie
Troy was great to work with from the start to the end. He was on top of everything. Even when we hit a bump in the process, he communicated with the buyer and I we came up with a way to resolve the bump quickly. I would highly recommend Troy for further transactions.
Jacqueline Chavez Real Estate Professional
I am a real estate agent in Las Vegas , I recently worked with Jose and his team, they communicated flawlessly and timely with all parties involve . Their execution trough out the process was outstanding, Jose's team is someone that I highly recommend for lending needs.
Thank you so much Jose
Shari O'Reilly
Very informative & helpful. He made it very easy to understand the process.
Wally Sr.
I COULDNT BELIEVE IT WHEN YOU GUYS GOT IT DONE I HAD BEEN TOLD BY OTHERS THAT IT COULDNT BE DONE BUT YOU DID IT I WAS SO HAPPY I WOULD RECOMMEND YOU TO ANY WHO ASK
John Branch
Jon has been fantastic from start to finish. He made himself readily available and took the time to answer all our questions. As first time home buyers we had a lot and I’m sure some were trivial. After getting pre approved and we were home shopping. Jon scheduled calls with us every two weeks just to check in. He went over all our different options and would give us estimated payments for several...Jon has been fantastic from start to finish. He made himself readily available and took the time to answer all our questions. As first time home buyers we had a lot and I’m sure some were trivial. After getting pre approved and we were home shopping. Jon scheduled calls with us every two weeks just to check in. He went over all our different options and would give us estimated payments for several different homes. We were skeptical about not being able to walk in an office and see anyone but we didn’t feel like we were missing anything when it came to service. We encountered a big mishap in the last week of our closing, which almost cost us getting the house. We called Jon he stepped back in the game and sent all hands on deck. End result was success!!! Jon was our Ace in the hole!Read MoreRead Less
Damon Carrawell
What a great experience having been my first time applying and buying a home. She made the process seamless I had no issues as a buyer going into the closing. The only thing that I had a slight issue was the availability. I'm a person who doesn't like leaving voicemails especially if it's business related, it's not a complaint but it seems like we were always playing phone tag or I kept getting ...What a great experience having been my first time applying and buying a home. She made the process seamless I had no issues as a buyer going into the closing. The only thing that I had a slight issue was the availability. I'm a person who doesn't like leaving voicemails especially if it's business related, it's not a complaint but it seems like we were always playing phone tag or I kept getting her voicemail and sometimes it can be a little frustrating, but this was more of an observation than a complaint, but besides that I would definitely recommend her and Rocket Mortgage to anybody.Read MoreRead Less
Jacklyn Huggins
I received excellent customer service from Brooklyn. She was always available to help with any issues that I had. Brooklyn comes highly recommended.
Zeinab Mokdad
Thomas was the best , great communication & a quick responder . Defiantly helped get the best deal. I totally recommend him :)