Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Holly Haggan
Jennifer was extremely attentive and helpful. She made what I expected to be a confusing process extremely easy.
Kurt Copeland
Great to work with very helpful.
Nigel Foucha
Exceptionally impatient and not understanding. Had a work meeting pop up and refused to allow me to reschedule our talk. Instead, he continued pressuring me to try and continue the loan process without discussing any details of the potential mortgage programs.
Isaac Hochrein
Reply from Isaac Hochrein:

Hi Nigel,

Thank you for taking the time to leave feedback about your recent experience with Rocket Mortgage. As your Mortgage Banker, it is one of my top priorities to make sure I am always responding with a sense of urgency for my clients. I understand your time is valuable, and I apologize, if at any time, my urgency came off as impatient or pressuring. I do wish you the best of luck in your ...Hi Nigel,

Thank you for taking the time to leave feedback about your recent experience with Rocket Mortgage. As your Mortgage Banker, it is one of my top priorities to make sure I am always responding with a sense of urgency for my clients. I understand your time is valuable, and I apologize, if at any time, my urgency came off as impatient or pressuring. I do wish you the best of luck in your search for a new home. Please know you can reach out to me in the future if there is anything at all I can assist with.Read MoreRead Less

Andre Durand
Nicholas was always very responsive and proactive throughout the loan process, communicating frequently as to where we were and what was yet required.
Nicholas McDonald
Mitchel was very helpful and upbeat. He guided us through every aspect of our home purchase and was available for all of our questions. Thanks for all the help Mitchel!!
Heidi Jo Voorhies
Chris was amazing! Coming through a summer of a Sellers delight, Chris eased my woes and guided me over the little bumps in the road. If it wasn't for him, I may not have completed my journey. Now, today, I close on my new home and just in time for the holidays. Thank you Chris, you helped put a new smile on my face and I appreciate all you did for me.
Lori Gallagher
We had such a great experience from the very first phone call with Shmuel. This was our first experience with Rocket Mortgage and our first Refi. Shmuel held our hand through the whole process. He was knowledgeable, attentive and so helpful whenever we had a question. He explained everything and made it easy for us to understand. He was available via text, phone and email which made communication...We had such a great experience from the very first phone call with Shmuel. This was our first experience with Rocket Mortgage and our first Refi. Shmuel held our hand through the whole process. He was knowledgeable, attentive and so helpful whenever we had a question. He explained everything and made it easy for us to understand. He was available via text, phone and email which made communication simple. We would definitely recommend Shmuel again.Read MoreRead Less
Master Nance
I was a little skeptical about Rocket Mortgage/Rocket Mortgage. But after talking with Nadine Hammoud, I was more informed. She was able to answer all my questions and kept me informed throughout the entire process. I will be telling my friends and family about Rocket Mortgage/Rocket Mortgage. Thanks So Much
Jeff Trump
Thanks a whole lot Michael I will sleep alot better now thanks to all of you JEFF
Barbara Malnburg
Thomas was wonderful. He was very professional and knowledgeable. We were about to leave Rocket Mortgage and move to Loan Depot. He saved us a lot of money.