Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

LemTech Sys
Nick was fantastic to work with! I was not impressed with my initial app-generated Rocket quote, and didn’t plan on pursuing it. However, Nick called me and explained why the rate was quoted as such, and low and behold, it was because an old and incorrect credit item which was dragging my score down 100 points. Nick not only let me know, he helped me FIX it, and I’m the meantime get a great rate!...Nick was fantastic to work with! I was not impressed with my initial app-generated Rocket quote, and didn’t plan on pursuing it. However, Nick called me and explained why the rate was quoted as such, and low and behold, it was because an old and incorrect credit item which was dragging my score down 100 points. Nick not only let me know, he helped me FIX it, and I’m the meantime get a great rate! Nick was communitive and friendly. Would highly, highly recommend working with him, and I would definitely do so again. Thanks Nick and Rocket for making this process simple and painless.Read MoreRead Less
Franc Robert
Very helpful, explained everything clearly, always easy to get in contact with
Kirk Hatfield
Thanks for the help👍👍👍👍👍
Kathy Hoffman
Excellent in every way. A pleasure to work with, knowledgeable, personable, responsive, available every step of the way. Awesome experience thanks largely to him and the efficiency of the company.
Shawn Lauer
Our experience with Rocket Mortgage and Sam was great! When I contacted Sam, he was very helpful and walked through the process then found us the best interest rate. We closed on our refinance in a month. All involved we're very professional and responded quickly to all of our questions.
Jamey Hardesty
Adam was beyond exceptional. He went to bat for us for more than 1 issue to try and win our business. While we ultimately chose another bank, it was not reflective of the effort Adam put forward or his professional representation of Rocket Mortgage. If you're interested in working with Rocket Mortgage, don't hesitate to work with Adam. He will go above and beyond to provide you an easy and simple ...Adam was beyond exceptional. He went to bat for us for more than 1 issue to try and win our business. While we ultimately chose another bank, it was not reflective of the effort Adam put forward or his professional representation of Rocket Mortgage. If you're interested in working with Rocket Mortgage, don't hesitate to work with Adam. He will go above and beyond to provide you an easy and simple mortgage approval process.Read MoreRead Less
Patsy Weigel Kiner
Thank you Matthew for when I first spoke with you weeks ago I had decided to wait until Spring to seek refinancing my house . as you remember back well in our discussion you said" if I was your mother I would " well I was aware of the interest rate going up the news media had made the announcement sometime prior and you informed me that I could get a fixed rate and estimated my payments I ...Thank you Matthew for when I first spoke with you weeks ago I had decided to wait until Spring to seek refinancing my house . as you remember back well in our discussion you said" if I was your mother I would " well I was aware of the interest rate going up the news media had made the announcement sometime prior and you informed me that I could get a fixed rate and estimated my payments I rethought my decision I want you to know I do not regret my journey with you on acquiring my loan.. A big heartful Thank you Matthew... enjoy your vacationRead MoreRead Less
Bhargav Bandari
Trish is a great person to work with. She made sure I got the best available interest rate & was available to answer all my questions.

For Rocket Mortgage:
Communication between the other team members, the customer and the loan officer can be improved.
David Avery
Excellent communication and professional throughout the entire loan process and significantly my client felt the same way. I hope to work together in the future to close more deal !!
Realtor-Mike Cobbs
Sam was awesome the transaction was very smooth and the communication was great. Saving his contact to my phone and looking forward to when we can work together again!