Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Jolita Leinartaite- Roberts
Aj did an awesome job. He was friendly and helpful, answered all my questions, was responsive.
Sara Revenant
Nathan was a fresh breeze when it came to our loan process. He was very informative he answered all of my many questions explained everything to me. He was lightening fast. He knew our family was excited to get the pre approval so we could shop for a new home and he was diligent in his efforts to make sure EVERYTHING went smoothly. He is a class act and I will most definitely be referring him to ...Nathan was a fresh breeze when it came to our loan process. He was very informative he answered all of my many questions explained everything to me. He was lightening fast. He knew our family was excited to get the pre approval so we could shop for a new home and he was diligent in his efforts to make sure EVERYTHING went smoothly. He is a class act and I will most definitely be referring him to my friends and family. Thanks Nathan.Read MoreRead Less
Matt Story
Chris went over and beyond with customer service. He was very pleasant to work with. He answered all my questions, if he couldn't answer them he found the answers and called me back. Anytime I needed anything I called him and he helped in everyway possible. I wish every customer service person was as polite and caring as he was.
Randy Benner
Areeya was a classic professional. Very friendly and put me at ease with the process. Stayed on top of the steps and gave me a very seamless experience. Fantastic.
Libby Miller
Charlie really listens to what you are trying to accomplish. He did a great job at putting us at ease.
Hanna Minkin
Excellent customer service, extremely helpful. Very quick responses, very personal and professional.
Randy Terwilliger
Justin, kept us informed of our loan process every step of the way. He answered all questions and returned calls immediately. Couldn't ask for better help with our loan process.
Marc Labroli
In this day and age Rocket Mortgage/Rocket mortgage is the way to go. You log onto the website - upload all the required info - and then are alerted when more info is needed. But you still need someone to talk you through the process - for as long or as brief as you need - from rates to closing costs. I dealt with Jake who was extremely patient, knowledgeable, and helpful. He was very friendly and...In this day and age Rocket Mortgage/Rocket mortgage is the way to go. You log onto the website - upload all the required info - and then are alerted when more info is needed. But you still need someone to talk you through the process - for as long or as brief as you need - from rates to closing costs. I dealt with Jake who was extremely patient, knowledgeable, and helpful. He was very friendly and made the process as simple and straightforward as possible. I always dreaded these processes in the past with brick and mortar banks but my only regret is waiting as long as I did while the rates were rising!Read MoreRead Less
Scott Newell
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Pamela Hines-Roberson
Jimmy was excellent to deal with from start to finish. He was always available in followed up after each house I looked at. he walked me through the whole process answered all my questions and my mortgage closing went very smooth with no issues. I would highly recommend Jimmy. Thank you Jimmy for making my first home purchase stress-free