Peter made the loan process easier than we expected. He always promptly returned calls. His customer service skills are great!
Kristen Ogolini
Kristen Ogolini
551
Bryan was wonderful to work with. He was excited about my new home purchase and kept me up to date every step of the way. It was nice to have the option to call him, e-mail, or even text when I had questions.
Marla Faulkenberry
Marla Faulkenberry
551
Friendly, knowledgeable and personable!
Andre Jennings
Andre Jennings
551
John was the best. He answered my questions day and night. I had questions late one night and texted him and he responded; I was surprised. Life can be noisy and complicated with all the options at times and my expectation was that this process would also be that. John assured and showed me it would not and he was there every step of the way (a text away) to make sure I had all my answered and...John was the best. He answered my questions day and night. I had questions late one night and texted him and he responded; I was surprised. Life can be noisy and complicated with all the options at times and my expectation was that this process would also be that. John assured and showed me it would not and he was there every step of the way (a text away) to make sure I had all my answered and saw how efficient their process was. John went above and beyond. His level of concern and customer service was excellent. Thanks John. I appreciate you way more than I fully can express.Read MoreRead Less
Hank Heins
Hank Heins
551
Brian was very professonal,explained everything very clearly and the prosess was fast thank you.
Joanna Oaks
Joanna Oaks
551
Will's profesionalism, knowledge and charisma is 1st class. He's more than just a 5 star human professional!!
Caryn Summerville
Caryn Summerville
551
Jacquie did a fantastic job! She is very knowledgeable, spent a lot of time answering my questions and took me through the process step by step until I had a complete understanding. The client care specialist Halla Alomari kept me up tp date throughout the entire process. I was very pleased with my refinancing experience. I highly recommend Rocket Mortgage and thank Jacquie for making ...Jacquie did a fantastic job! She is very knowledgeable, spent a lot of time answering my questions and took me through the process step by step until I had a complete understanding. The client care specialist Halla Alomari kept me up tp date throughout the entire process. I was very pleased with my refinancing experience. I highly recommend Rocket Mortgage and thank Jacquie for making everything go so smoothly!Read MoreRead Less
Lorin Hewitt
Lorin Hewitt
551
Kevin was of great assistance getting us started with the whole process of dealing with a Company we had only telephone and online contact with. He and his team were responsive and helpful when we had questions or needed guidance.
Cody Lindholme
Cody Lindholme
551
Great to work with she helped me out a lot. Every question I had she answered within a day.
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