Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Carolyn M. Kroon
Michael has been wonderful to work with. Very responsive. This has been the easiest and quickest refinance I've ever been through!
Sharon Dewey
Hazem was very pleasant and informative and helpful.
Kim Slaughter
Kiril was there for me every time I needed him...which sometimes was 15x a day! He was always happy to help, and never made me feel like a bother...and as stressful as a mortgage can be, I think that is an amazing skill. When I first saw all his great reviews, I thought it was a trick, that I was only being sent good reviews...but he is everything his reviews say, and more!
Keith Cooper
I highly recommend Rocket Mortgage. They were fast, efficient and courteous. The ease of accessing all the information is at your fingertips.
Lillian DeBrock
Jerome was great. Keeping my privacy I would say that anyone who works with him will not be disappointed. He is a great person and great at his job. He made the process easy. He will always be my Jedi.
Shannon Jenkins
I had previously worked with another mortgage specialist locally (and another one 3 years ago on a home I ended up not purchasing). The previous lender could not describe some of the basic concepts of the loans I was looking at/asking about. Frustrated I decided to give Rocket Mortgage a try and felt really lucky to get Amanda. I asked her to explain everything to me like I was a fourth grader and...I had previously worked with another mortgage specialist locally (and another one 3 years ago on a home I ended up not purchasing). The previous lender could not describe some of the basic concepts of the loans I was looking at/asking about. Frustrated I decided to give Rocket Mortgage a try and felt really lucky to get Amanda. I asked her to explain everything to me like I was a fourth grader and she did! She gave me a nationwide perspective on closing costs, mortgage rates, and the housing market and it was helpful in putting my experience into perspective. She was reassuring and broke down the numbers and debt to income ratios for me when I was nervous about whether I was taking on too much mortgage to income. That conversation gave me the solid foundation I needed to confidently put in my offer. She was quick, communicative, and even shared some personal anecdotes which made the experience all the more enjoyable. I think we walk into these Rocket Mortgages thinking we might lose the personal touch, but that wasn't my experience at all. Of the three mortgage lending experiences I've had, this was the most personal and attentive. Thanks, Amanda, you're aces!Read MoreRead Less
Lisa Spuria
Josh is about customer service. I am amazed at how responsive Josh and the entire team was at Rocket Mortgage. Josh responded with answers quickly, provided creative ideas, and was very pleasant to deal with. He was so patient and responded to numerous process issues very quuckly
John Faulkner
Ember extremely responsive. She probed to understand our needs and then developed and tailored a loan plan to meet our financial requirements and planning needs. Really did not know what to expect from an on line loan experience, so was blown away by personal touch!
Randy Garner
Really enjoyed working with Gina. She got right on the loan and worked out well for us. We thank for job well done.
Lynn Patterson
Tremendous follow up and just great to work with!