Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Julie King
Leo was a great communicator. He was timely, clear, thorough, and took initiative to make sure I had all the information I needed. He consulted resources to find the best combinations to make our loan work for us. We really appreciated the time he invested in us, and we appreciated his responsiveness.
Roy Hill
This man answered phone calls and text each and every time. He was always on top of it. Made the process smooth and easy. If you ever have an opportunity to buy a home I’d choose him everytime
Kimberly Garcia
Thank you Tyson for your patience answering & explaining my million & one questions! Also, for answering the phone every time I called!
David Kuebler
Impersonal, Good Support from others inserted Closing took 2 3/4 hours due to 2 mistakes; one from closing notary: had to cancel and rebuild pkg. due to closing agent putting us in wrong county; (UNBELEABLE)..there is no way to change pkg. mistake(s) other than deleting it and starting all over again ) Could not recreate pkg docs on Rocket site because of one document Rocket failed to put a ...Impersonal, Good Support from others inserted Closing took 2 3/4 hours due to 2 mistakes; one from closing notary: had to cancel and rebuild pkg. due to closing agent putting us in wrong county; (UNBELEABLE)..there is no way to change pkg. mistake(s) other than deleting it and starting all over again ) Could not recreate pkg docs on Rocket site because of one document Rocket failed to put a docusign red indicator on one of the closing documents (one hour delay and 2nd call for Rocket help. Overall disappointed of loss of personal promised phone calls that were never made to us (3 times). Luckily last of three Rocket refinances. Would NOT recommend to others. NIce Try BUT NO CIGAR!Read MoreRead Less
Perla Delcid
Reply from Perla Delcid:

Thank you for taking the time to leave a review. I sincerely apologize if there was any opportunity where I could have made myself more available for you. It is my goal to set you up for success and create a seamless process. I regret that I did not earn 100% satisfaction in your eyes. I will keep your feedback in mind. I also personally thank you for your time and patience. Please know I am here ...Thank you for taking the time to leave a review. I sincerely apologize if there was any opportunity where I could have made myself more available for you. It is my goal to set you up for success and create a seamless process. I regret that I did not earn 100% satisfaction in your eyes. I will keep your feedback in mind. I also personally thank you for your time and patience. Please know I am here for you in the futureRead MoreRead Less

Raphael G
My home loan expert “Markus Tagle” was transparent and very efficient. Great experience!
Dustin Sanders
I am so very thankful that I choose to go with rocket mortgage for my very first home. Ken Jones was amazing to work with. I had no hopes of being able to get a home loan because of my credit. But Ken was able to make that happen. So I appreciate Ken Jones so very much! Great experience!
Zac Audette
Michael was friendly easy to work with. He made the mortgage application process simple and saved us money on closing. I would recommend working with him.
Duancheng Wen
Mark is great and helpful.
Darin Craig
I was skeptical that Brandon could get better rates. I was wrong! He was very professional, knowledgeable, and communicative made the process virtually seamless. The technology Rocket used was phenomenal. Highly recommend Brandon and Rocket Mortgage.
Krishna Mohan
Able to answer all the questions very patiently all through the process.
Very organized and responded back in a timely manner. She has definitely set the bar very high!