Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Craig Nesbitt
The only issue we had with Rocket Mortgage was with the apprasial process. In 2013 when we had our first loan with Rocket Mortgage, our home was appraised at $602,000. Additionally, our most recent estimated home value of our current Rocket Mortgage was $662,000. However, we were shocked to review our initial appraisal which came in at $440,000. How is that possible on a home purchased at $582,000...The only issue we had with Rocket Mortgage was with the apprasial process. In 2013 when we had our first loan with Rocket Mortgage, our home was appraised at $602,000. Additionally, our most recent estimated home value of our current Rocket Mortgage was $662,000. However, we were shocked to review our initial appraisal which came in at $440,000. How is that possible on a home purchased at $582,000 in 2003 and appraised by Rocket Mortgage in 2013 at $602,000 on our previous Rocket Mortgage with significant upgrades made during that period of time?

Because of this initially low appraisal which resulted in a PMI, we were forced to switch to a VA mortgage which came in at $525,000 but cost us several weeks in time and increased closing costs.

Not sure what Chris could have done regarding these circumstances, but as the overall person in charge he needs to take some responsibility for the process.Read MoreRead Less
John Drury
Nick made the process a breeze, I would definitely recommend him and Rocket Mortgage to my family and friends.
Garry Myers
Great working with Justin. He kept us informed on what was going on and helped with the problems that came up.
Corine O'Brien Rush
Cody was great through our loan process. He was easily available through talk or text and answered all our questions with knowledge. He promptly responded to any inquiries we had. Our loan process was very speedy. Thank you Cody, for the upstanding business with you.
Daniel Grubbs
Dina was patient and took time to thoroughly explain everything and when we called with questions, she answered them in a manner that was easy to understand and follow.
Hayden Spencer
John, sorry this is late. Just wanted you to know that we appreciated all your help and your quick response to all our questions. You certainly go "above and beyond" for your clients. Thanks again.
Patty Ruffra
He was on top of everything and reviewed all my options to give my choices to think about
Johnny Cruz
professional, courteous, knowledgeable and very responsive. He's the reason I switched from Bank of America to Rocket Mortgage. They don't get any better!
Timothy Wood
I spoke with 3 different companies and Sean was by far the best and made it seem almost effortless. My house is paid off and valued at over 300k. My credit score is in the excellent range and still the other companies wanted me to jump through too many hoops. Thank you for answering my call! You took my headaches away!
Toni Byrd
This was the easiest process to refinance my home. I would recommend Rocket Mortgage to everyone. Nick is an outstanding agent.