Trish was available any time we needed her and guided us through the process seamlessly!!! She was so sweet and on our side throughout.
Drea Johnson Li
Drea Johnson Li
551
Ken is great to work with and very good at explaining what is needed and what to do next!
Jerrod Stutzman
Jerrod Stutzman
551
Larry was excellent throughout the entire process! He made himself available at all times and was very punctual about responding to requests. He definitely knows his stuff and was always pleasant to talk to. One of the best customer service experiences I've had. Give that man a raise!
Jim Daley
Jim Daley
551
From the beginning Richard was very professional and helpful answered all questions asked and pointed me in the right direction and got me a fair refinance with no hassle if you get Richard your in luck.
Jim Engel
Jim Engel
551
Two thumbs up ...twice ......made it easy ....very responsive ....knowledgeable told me all about Michigan ...thank you thank you thank you just fillin in space
Carlos Rosado
Carlos Rosado
551
My experience working with Sammy as my Rocket Mortgage Refi Officer was a very professional one and his expertise was a great experience as well.he demonstrated his patients and time to all my questions and came back with very positive answers. Please beware that his work with the others staff members of the Rocket Mortgage Process with Ms Bassma .Ms Jayna .and many others as well as, the ...My experience working with Sammy as my Rocket Mortgage Refi Officer was a very professional one and his expertise was a great experience as well.he demonstrated his patients and time to all my questions and came back with very positive answers. Please beware that his work with the others staff members of the Rocket Mortgage Process with Ms Bassma .Ms Jayna .and many others as well as, the methods and systems that are used by the Rocket Mortgage Staff to prepare and process these loans to it's final stages is one of the best that I have ever encountered and experienced ,but at the end everything went as Mr Sammy said it would end like. Thank You Mr Sammy and the entire Rocket Mortgage Staff for this excellent service and experience and for making part of Rocket Mortgage.Read MoreRead Less
Jon Strauchman
Jon Strauchman
551
Jason was a pleasure to work with since day one. Very personable and professional, he took care of everything I needed and made the process of buying a home comfortable and relaxed. Honestly, he provided me with the best customer service I've ever received, and I would have no hesitation recommending him to anyone looking for a loan.
JoAnn Krehbiel
JoAnn Krehbiel
551
Samuel was a pleasure to work with, he was quick, sharp and paid attention to detail. He explained all of our documents well and instructed us as to the company policy, even encouraging us to look around at what other lenders offered to see that we were getting the best deal. He explained what was part of Rocket Mortgage’s offering and what was part of the Government’s rate. He structured our loan...Samuel was a pleasure to work with, he was quick, sharp and paid attention to detail. He explained all of our documents well and instructed us as to the company policy, even encouraging us to look around at what other lenders offered to see that we were getting the best deal. He explained what was part of Rocket Mortgage’s offering and what was part of the Government’s rate. He structured our loan based on our goals and that was exactly what we were looking to have done. I found him to be honest and forthcoming and would do business with him again in an instant!Read MoreRead Less
Karys Wilkins
Karys Wilkins
551
Bob Palleschi gives Jeff the best review on the planet. He' Brilliant, quick and knows just about everything. Last entry on reviews was supposed to be me not Karys, Thanks Jeff. Blueberry bread is in your future. lol
Todd Mayes
Todd Mayes
551
Very nice representative to work . Made the experience stress free . Thank you
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