Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Marty Taylor
From my first contact with Zachary I knew he wanted me to have every chance to get my new home. A quick look at reviews sent me to The Rocket Mortgage website and a personal call soon followed. With interest rates low I was able to afford more than I had originally planned and the increase was quickly updated on pre-approval letter. Throughout the process Zachary keep in contact with my realtor ...From my first contact with Zachary I knew he wanted me to have every chance to get my new home. A quick look at reviews sent me to The Rocket Mortgage website and a personal call soon followed. With interest rates low I was able to afford more than I had originally planned and the increase was quickly updated on pre-approval letter. Throughout the process Zachary keep in contact with my realtor and me. Through texts and phone calls he stayed in contact. Even after a loan specialist was assigned I would get encouraging texts and his observances of how the process was progressing. Zachary was a pleasure to deal with, no pushy but reassuring and I felt he wanted the best for me. Not knowing how interest rates would go, I chose to lock in my rate and he took care of that pronto. Up to and after closing he was in contact always telling me I had any concerns to call: and I did. If there is a way to choose Zachary in your loan process, I advise you to do just that.Read MoreRead Less
Frances Gonzalez
Mr. Kassem always kept me informed on the progress of my loan. He always answered promptly when I had a question or did not understand something. It was a pleasure working with him.
Mark Braithwaite
Very helpful and patient, was a pleasure working with him
Jason Mortimer
10/10 would recommend Frank for anyone who is in the market for a new home and needs a mortgage. He was a breathe of fresh air to work with, was extremely responsive (even after 5 and on weekends) and was a huge resource throughout the entire process. This was my first home buying experience and was stressful at times, but having a guy like Frank to help me out made it that much easier. He also ...10/10 would recommend Frank for anyone who is in the market for a new home and needs a mortgage. He was a breathe of fresh air to work with, was extremely responsive (even after 5 and on weekends) and was a huge resource throughout the entire process. This was my first home buying experience and was stressful at times, but having a guy like Frank to help me out made it that much easier. He also had my best interest in mind whenever we were discussing the different mortgage options and offered valuable feedback on each one. I would personally use Frank for all of my future mortgage needs.Read MoreRead Less
Karlos Parker
I have brought 6 homes and by far this was the easiest loan process I have ever been a part of. Thanks Dom for the perfect experience.
Kelley Ayers
Always answered my questions fast
Joseph Zobel
Very attentive and responsive. Answered all calls and emails quickly.
Linda Steinkoetter
Farhan was awesome, he got answers quickly and made it a smooth refinance. I had a bad experience with the original loan, but Farhan makes me think again about Rocket Mortgage.
Brenda Heideman
She made my experience so simple! I was so impressed with her efforts to assist me to get this loan accomplished!
Dennis Fannon
This was a smooth and seamless transaction that I would recommend to anyone looking to refinance a mortgage.