Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Nancy Winstrom-Millspaugh
Amira was so helpful and never made me feel like I was an idiot with all the questions I asked.
Carol Meyer
Meri was awesome with my refinance. She was easy to contact, very helpful with answering all my questions, and made the refinance process a smooth one. I cannot thank her enough for all her help.
Aaron Taylor
Brent helped make my refinance happen when I didn't think anyone would work with me. Thank you Brent!
Jr. EZ
Tyler was very professional and personable. I recommend him to everyone.
Carol Mar Fletcher
Kept me informed at all times I would recommend him to anyone thank you very much
Jimmy Putnam
Very informative thru out the complete process
Anne Bingham
Very professional and easy to talk to. He made the whole experience very positive!
Bob Tipton
Brian helped in every way getting me through the loan process. Kinda, patient, and took the time to explain in detail the steps I needed to take. I was more then greatfulfor his help!
Suellen Davidson
Zach was very knowledgeable and courteous. He made the remortgage process very easy.
Alison Watson
Working with Jake was great was great. Anytime I had a question or a concern Jake would answer my question or calm my concern immediately.
Being that this was my first time at refinancing my home, I felt silly with all my questions and concerns and expressed my feelings to Jake. I even apologized to him for feeling like I was taking up his time with my lack of knowledge of refinancing with so many...Working with Jake was great was great. Anytime I had a question or a concern Jake would answer my question or calm my concern immediately.
Being that this was my first time at refinancing my home, I felt silly with all my questions and concerns and expressed my feelings to Jake. I even apologized to him for feeling like I was taking up his time with my lack of knowledge of refinancing with so many questions! His response was very professional and calmed me right away. He told me that was why he was there, to answer my questions, concerns and to make the refinancing go as smoothly as possible. He also said he would rather me ask questions than to feel like I was being left in the dark and being confused about the process and to please feel free to contact him at any time.
He was very open as to how to contact him giving me his direct line at Rocket Mortgage and his mobile number telling me that if he didn’t answer, to leave a message and he’d get back with me. Of course initially when he did this I was thinking, sure he will, I’ll hear back from him when he can get back with me. After all, I’m not his only client!!! Surprisingly, Jake got back with me with in hours or if I called late in the day it was early the next morning!
Jake was a great client representative to work with and I would highly recommend him to anyone considering working with or dealing with Rocket Mortgage.Read MoreRead Less