Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Melissa Lybarger
Elizabeth is a rock star when it comes to customer service! Not only is she extremely knowledgeable but also is personable and really takes care of you. She was very helpful with all the steps in the process of buying our home and explaining things when we needed to have a better understanding. She was always available to answer questions and her team - Anisa - was also very helpful. We couldn’t ...Elizabeth is a rock star when it comes to customer service! Not only is she extremely knowledgeable but also is personable and really takes care of you. She was very helpful with all the steps in the process of buying our home and explaining things when we needed to have a better understanding. She was always available to answer questions and her team - Anisa - was also very helpful. We couldn’t have gotten through this process without her. Working with Rocket Mortgage and Elizabeth was an amazing experience and would highly recommend her and Rocket Mortgage!Read MoreRead Less
Kris Rutkoski
I have done several mortgages over the years, but I must say this was the easiest, quickest and overall positive loan experience I have had. Thank you Chad for a wonderful experience. Couldnt be happier. I will refer friends and family
Jayne Burritt
We have worked with Jacob before and he made the process seamless, quick easy. We would refer him to anyone looking to make this process easier. Thank you, Jacob!
Gustavo Gosselin
Anthony was very helpful and always responded to phone calls. Whatever questions I had was attended to. Thanks Anthony!
Adam Deitz
Phenomenal. Competent under pressure and actually cares about the client. His customer service will make our family Rocket customers from here on out.
Michelle Edwards
In a market as competitive as Orange County, speed and execution matter. Frank's team delivered both at an exceptional level. With Frank's team we secured our second home purchase, our first being in the Bay Area with a different officer, and this time around by far was the smoothest, quickest turnaround. My husband and I like to act quick, and Frank and his team managed to somehow exceed it. ...In a market as competitive as Orange County, speed and execution matter. Frank's team delivered both at an exceptional level. With Frank's team we secured our second home purchase, our first being in the Bay Area with a different officer, and this time around by far was the smoothest, quickest turnaround. My husband and I like to act quick, and Frank and his team managed to somehow exceed it. Special shout out to Summer for being an absolute powerhouse. She felt like the captain of the team, making sure we knew what to do, when to do it and where, checking in when items needed movement and made sure every piece was rolling. Her drive and persistence to get everything done is what helped us close within a VERY short escrow period. Without her, this wouldn't have happened at the pace it did. Alongside Summer, Frank made sure we were set up to succeed, helped point out potential speed bumps in underwriting and made sure we were equipped and prepared to act quick if those speed bumps did occur. We felt extremely looked after and really lucky to have been connected with Frank and his team, and highly recommend working with them if you want to be ahead of those you may be competing with in the market, and are looking for a solid team that can actually get things done. Frank and his team operate at a level of speed, coordination, and execution that's hard to find and it made all the difference. Huge thank you.Read MoreRead Less
Mike Petsch
Jacob was very helpful, professional, and knowledgeable at each step in the loan process. The fact that he is an awesome person and stayed on top of everything makes the experience even better.
Tracy Harris
David was extremely helpful in this process. He went above and beyond helping me with the application and all the ID verifications. He is excellent at helping military get their award letter verifications. I wish everyone was as helpful as he was
James Marr
Joseph was quick to answer any questions I had and walk through the process. Any questions I had he already had an answer for. Very professional. Great experience.
Tyler Sias
Christian was a rockstar! He was so helpful throughout the whole process and made sure to check in almost daily to see how I was doing or to see if there was anything he could help with. Would recommend him to anyone needing assistance with a home loan