Great experience. Zach provided constant communication via phone, text, and e-mail. Answered questions, provided great guidance, and was prompt with everything. Almost even got to the point of annoyance with daily check-ins but in the end it's what I wish everyone would be willing to do. Simply not enough good things to say about the experience with Zach and he will always be the person I ...Great experience. Zach provided constant communication via phone, text, and e-mail. Answered questions, provided great guidance, and was prompt with everything. Almost even got to the point of annoyance with daily check-ins but in the end it's what I wish everyone would be willing to do. Simply not enough good things to say about the experience with Zach and he will always be the person I recommend other people to by name.Read MoreRead Less
Sarah Cochran
Sarah Cochran
551
Omar was very businesslike with just the right amount of friendliness. I appreciate his kindness during the process and all of his efforts to work with me and my busy schedule.
ROb Antcliff
ROb Antcliff
551
Aaron was excellent to deal with! No matter what time of the day or night I had a question, he was quick to respond to my phone call and/or email. He made the process very smooth! I would highly recommend Rocket Mortgage to anyone. Especially with the high level of excellent customer service that was provided by Arron!
Paula Damaschke
Paula Damaschke
551
James Easley has gone above and beyond expected customer service!! Highly recommend him to anyone who needs a mortgage. He explained the options and led us in the right direction. Thank you James!! Much appreciated!!
Kelley Frost
Kelley Frost
551
Loved that Ryan was always available to take our call even after we moved to the next step in the process. Ryan was accommodating when we encountered issues with an associate. He made everything transparent and answered the many questions we had about the process. I can’t recommend him enough.
Curtis Chandler
Curtis Chandler
551
I recently worked with Bridgette when I decided to do a home equity loan. Bridgette was Extremely Professional, ALWAYS available to answer all my questions from start to finish. I look forward to the opportunity to work with her again in the future.
Ryder Mabry
Ryder Mabry
551
If I could give a 10 out of 5 I would. Kiril has made buying my first house the easiest process I’ve done. He knew exactly what to do and not only would he thoroughly explain the steps, but let me know what to expect in the next steps too so I could be prepared. And always 100% willing to enthusiastically answer any and all questions. I would recommend Kiril to anyone looking to buy a new home
Keith Connors
Keith Connors
551
Knowledgeable, professional, and personable. I highly recommend working with Jeff!
Ra'Shelle Lee
Ra'Shelle Lee
551
Nick was an amazing partner for the journey we embarked on with this refinancing project. He was super responsive, no matter what time or how many times I called or sent a text. He was always really positive and followed through with anything he told he would do. Although securing a mortgage is a challenge, it helps to have someone you can really count on to navigate through this process. Thank ...Nick was an amazing partner for the journey we embarked on with this refinancing project. He was super responsive, no matter what time or how many times I called or sent a text. He was always really positive and followed through with anything he told he would do. Although securing a mortgage is a challenge, it helps to have someone you can really count on to navigate through this process. Thank you so much Nick! We were really blessed to be paired with you and Rocket Mortgage through this process. We are happy with our decision!Read MoreRead Less
Anca Smaranda
Anca Smaranda
551
Amazing customer service! Very professional, attentive and knowledgeable. Highly recommended!
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