Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Brendan McLeskey
Mitchell was great in helping us get our new home! Easy to talk with and made us feel comfortable throughout the process! Highly recommended.
Brandon Long
James really helped me through the process and also advised me with some important decisions when it came to the inspections
Sandy Vollmer
Katie was awesome to work with, along with her colleagues through the entire process of our home loan. She was professional, and answered all questions if not right there while talking on the phone, in a very timely manner. She deserves a 5+ star rating. Katie was also very personable over the phone and patient. Thank you for your professionalism, patience, understanding and heart throughout the ...Katie was awesome to work with, along with her colleagues through the entire process of our home loan. She was professional, and answered all questions if not right there while talking on the phone, in a very timely manner. She deserves a 5+ star rating. Katie was also very personable over the phone and patient. Thank you for your professionalism, patience, understanding and heart throughout the whole process.
S. VollmerRead MoreRead Less
Amy Durbin
We decided to refi and Leena has made this process seamless and easy. I highly recommend. She’s extremely responsive and has walked us through the entire process. So simple!
Natalie Prechtel
He made the experience of refinancing a lot easier than a traditional bank.
Kat Snider
I cannot say enough about the positive experience I had with Rocket Mortgage in general, but more specifically, with Ryan Lange. Not even my own mother could beat the speed at which he answered all of my many (many) inquiries. His knowledge about the entire process is amazing, and he shepherded me through flawlessly. Ryan made Rocket Mortgage look like super-stars; he is a true asset to the ...I cannot say enough about the positive experience I had with Rocket Mortgage in general, but more specifically, with Ryan Lange. Not even my own mother could beat the speed at which he answered all of my many (many) inquiries. His knowledge about the entire process is amazing, and he shepherded me through flawlessly. Ryan made Rocket Mortgage look like super-stars; he is a true asset to the company, but even more of an asset to the clients he serves.

When I got my first mortgage a few years ago, I had been a long standing employee of one of the mega-banks, and the process was miserable, tedious, aggravating, and long. They repeatedly requested the same items we had already provided, and callbacks were even more of a rarity than answers to emails. Dealing with the same person more than once was also not very common, and they scrutinized every dime I earned and spent over the past several years as if I were a criminal being interrogated by the IRS.

I dreaded going for another mortgage, expecting it to be worse than the first, but I can resoundingly say the experience with Ryan Lange and Rocket Mortgage was 100% positive, efficient, and fast. Ryan was our loan officer from the beginning, and regardless of what point in the process we reached, Ryan was right there to reassure my (overly) anxious heart and mind. He got it right the first time, every time, and I am so grateful for his expertise, knowledge, guidance, and patience. He made me feel like he worked for me personally rather than for his employer and as if I were his only client, which is certainly one of the hallmarks of stellar customer service. Not once was I made to feel like nothing more than a loan number as I had with my first mortgage, with my very own employer nonetheless.

To anyone seeking a loan: If you found Ryan Lange, you can stop looking. You've come to the right man.Read MoreRead Less
Ken Pozek Real Estate Professional
Michael has helped dozens of our buyer clients successfully purchase homes. His communication and process is second to known. Highly recommend Michael and his team!
Dana Chioini
Joe was awesome! Always easy to get ahold of, calm, and got things done quickly! Couldn’t have been happier with him.
Alex-Megan Cope
This was our first home buying processes. We had no idea what to expect. Almost instantly Joe felt like a family friend helping you out. We never got the impression he was trying to sell something or be pushy. We had a deadline and he worked overtime to get us there. Even when we moved on to the closing team, he would check in on us to see how we were doing. We wish we could do more to thank him.
Bridget Cooper
Ted was very informative and explained things in detail. He moved quickly with our loan and returned calls within a timely manner. I liked that he had the ability to work with us after business hours as he was in a different time zone.