Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Jordan Egg
Michael was referred to me by my realtor and I was unsure who to go with as a first time home buyer because all my options were giving me very similar rates. I spoke with mike about wanting things to be a little lower and he went above and beyond to give me every discount and reduction he could and even gave me multiple options so I had the freedom to change my mind if I wanted to go a different ...Michael was referred to me by my realtor and I was unsure who to go with as a first time home buyer because all my options were giving me very similar rates. I spoke with mike about wanting things to be a little lower and he went above and beyond to give me every discount and reduction he could and even gave me multiple options so I had the freedom to change my mind if I wanted to go a different route. He was practically available 24/7 and always got back to me within 24 hours even on weekends. I would highly recommend going with Mike for any kind of mortgage loan you need, whether it’s your first or your last he’s got your best interest in mind!Read MoreRead Less
Aaron Bitterman
Process was exceptionally fast and simple. They were very straight forward with how the loan would be structured and provided details on how paying off certain debts would ultimately save money monthly overall. I would have like to have received some explanations with changes in documentation (disclosures, etc..) instead of just sending them without any additional info. Other than that, everyone ...Process was exceptionally fast and simple. They were very straight forward with how the loan would be structured and provided details on how paying off certain debts would ultimately save money monthly overall. I would have like to have received some explanations with changes in documentation (disclosures, etc..) instead of just sending them without any additional info. Other than that, everyone was very responsive and on top of the process throughout.Read MoreRead Less
Eileen Ordu
I felt, from the start, that Jacquie had my best interests at heart, that she cared about me and cared about my future as she would a member of her own family. She was dedicated to finding the best loan for my situation. She was incredibly kind and knowledgeable and accurate with the numbers. She made the loan process very accessible, explaining very thoroughly each aspect and each possibility. ...I felt, from the start, that Jacquie had my best interests at heart, that she cared about me and cared about my future as she would a member of her own family. She was dedicated to finding the best loan for my situation. She was incredibly kind and knowledgeable and accurate with the numbers. She made the loan process very accessible, explaining very thoroughly each aspect and each possibility. She followed through with caring, informative phone calls and emails to remind me of what I needed to do next, and she responded to my questions quickly—even on the weekend! Jacquie is really the best loan agent I’ve ever worked with, and I know she is as thorough and caring with all of her customers! With Jacquie, I knew I was in good hands. Thank you, Jacquie, for your care and all your hard work!!Read MoreRead Less
Mike Loonam
Did a great job with dealing with all concerns.
Rafe Wadleigh
Very helpful, clear, concise, friendly! Will definitely recommend Rocket/Rocket Mortgage because of Jack's work.
Barbara Ayers
I want to thank Jeff & his team for a job well done & in a timely fashion! I was able to complete a refinance in less than a month from the day I started the application to the day of closing!!! It was easy with all the online features for uploading documents & when I did have a question Jeff was available to help me or direct me to the correct team member. It has been the easiest & most ...I want to thank Jeff & his team for a job well done & in a timely fashion! I was able to complete a refinance in less than a month from the day I started the application to the day of closing!!! It was easy with all the online features for uploading documents & when I did have a question Jeff was available to help me or direct me to the correct team member. It has been the easiest & most stress free experience I have had when it comes to home mortgages. Thank you again & keep up the great job!!!Read MoreRead Less
Mary Lou Zufelt
Travis provided the information needed by us to make an informed decision. All the information provided was accurate and our experience was good.
Linda Rife
Anthony Russell was very professional, gave me all the information, was patient with any question I had and made beginning a loan very easy. He is very efficient and helpful. He was always ready to help me to understand what to expect. Great employee.
Armstrong Abebrese
You were amazing throughout this process. In life speed and accuracy is of essence, you exhibited them all. I really enjoyed working with you.
Thuy Boardman
Working with Michael was a super easy and wonderful experience, he made the mortgage process a whole lot easier and less stressful. He's highly approachable with all kinds of questions, had lots of patience for my questions, and highly responsive. We hit a snag at the 11th hour before closing, and he worked with our realtor and us to the finish line. Can't think of a better person to work with. ...Working with Michael was a super easy and wonderful experience, he made the mortgage process a whole lot easier and less stressful. He's highly approachable with all kinds of questions, had lots of patience for my questions, and highly responsive. We hit a snag at the 11th hour before closing, and he worked with our realtor and us to the finish line. Can't think of a better person to work with. Actually, of the four lenders we worked with, Michael easily surpassed them in terms of customer service and knowledge. And the online system was easy to navigate and so much better than having to fax all documents (like I did in the past).Read MoreRead Less