We were having problems with a major lender while deep into escrow. The major lender was not performing for us to the point we were going lose the real estate deal. I contacted Rocket Mortgage on line and within a few hours Ken contacted us. As soon as I explained our problem, Ken was all over it. He got us into underwriting within 48 hours. He did for us next to the impossible. Thank you Ken ...We were having problems with a major lender while deep into escrow. The major lender was not performing for us to the point we were going lose the real estate deal. I contacted Rocket Mortgage on line and within a few hours Ken contacted us. As soon as I explained our problem, Ken was all over it. He got us into underwriting within 48 hours. He did for us next to the impossible. Thank you Ken for saving our real estate transaction and helping us achieve our goal of owing our vacation home.Read MoreRead Less
Jessica Ruiz
Jessica Ruiz
551
Very good with communication. She is very patient and will say thing to make you understand what's going on. She was good with getting back to to me when I needed. Thank you so much.
Elizabeth Lacey
Elizabeth Lacey Real Estate Professional
551
The service was "EXCELLENT" and closed ahead of time. Thanks for a job "Well Done"
Elizabeth
Karolina Burtt
Karolina Burtt Real Estate Professional
551
Nathan has been very good to work with. Responsive and easy to get in touch with.
Amy McHenry
Amy McHenry
551
He's awesome! He walked us through the process and made the whole experience enjoyable. I would recommend him to all my family members and friends
James Morris
James Morris Real Estate Professional
551
Rob did a great job keeping communications open and keeping buyer informed
Jody Todd
Jody Todd
551
don't usually give 5 stars on a review, but with Will & his professionalism, attention to detail, knowledge of product & great personality.
Would do it again!
Andrew Clark
Andrew Clark
531
Nice guy to talk to on the phone, was able to get our loan done on time.
Charles Marrelli
Charles Marrelli
541
Sam was a pleasure to work with on my refinancing journey -- there were some rough spots along the way, like the obscenely low valuation that impacted things and the fact that we funded more escrow than necessary due to my town collecting quarterly taxes and not bi-annual. THESE DETAILS MATTER and if you are not personally in the market of the homeowner, you don't know this stuff, so there needs ...Sam was a pleasure to work with on my refinancing journey -- there were some rough spots along the way, like the obscenely low valuation that impacted things and the fact that we funded more escrow than necessary due to my town collecting quarterly taxes and not bi-annual. THESE DETAILS MATTER and if you are not personally in the market of the homeowner, you don't know this stuff, so there needs to be a way for people like Sam to be better informed along the process.Read MoreRead Less
Alison Couzens
Alison Couzens
541
Menal was very knowledgable and friendly. Also super aggressive; she made it very clear that her top priority was getting the sale, called multiple household numbers 4+ times/day. Great service if you want things done quickly, efficiently and online. Appreciated operating after normal business hours because of my work schedule, but I wouldn't expect any extra "breathing room" for explanations, ...Menal was very knowledgable and friendly. Also super aggressive; she made it very clear that her top priority was getting the sale, called multiple household numbers 4+ times/day. Great service if you want things done quickly, efficiently and online. Appreciated operating after normal business hours because of my work schedule, but I wouldn't expect any extra "breathing room" for explanations, questions, concerns or deliberation. Would recommend for those wanting an easy, fast and "at home" experience.Read MoreRead Less
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