Nic gave us an excellent service on a tough loan to close. He was very persistent and followed the process efficiently in closing the loan. He was helping us with two different transactions and his service is higly commendable.
Steve Dominguez
Steve Dominguez
551
worked with me from cradle to grave ensuring everything needed was submitted and processed. The process could not have been any easier.
Carrie Wilkinson
Carrie Wilkinson
551
Joshua help us out with a home loan. We've gone through foreclosure number of years ago and we were very nervous about getting a new home loan. It wasn't hard to get approved and I really appreciated all of the online ability to be able to complete all the paperwork. Joshua was there whenever I had any questions and needed some reassurance. When we finally closed on the loan I already talked to ...Joshua help us out with a home loan. We've gone through foreclosure number of years ago and we were very nervous about getting a new home loan. It wasn't hard to get approved and I really appreciated all of the online ability to be able to complete all the paperwork. Joshua was there whenever I had any questions and needed some reassurance. When we finally closed on the loan I already talked to him about possibly refinancing in a year or two. Our rate was good but I think we can get a better Loan in a year or two with a conventional loan and he said he would also be there for us at that time too by going from FHA to conventional. It was nice having somebody on the phone that had a friendly voice, sometimes I think we're always afraid of that person of the bank saying no when Rocket Mortgage and Joshua said yesRead MoreRead Less
Abel Ayon
Abel Ayon
551
Cheryl was very helpful and informative
Wendy Moldovan
Wendy Moldovan
551
Michael kept me informed all the all the way thru escrow. I was grateful that you could give me preapproval letter in 1 day...even on the weekend!
Anthony Scultore
Anthony Scultore
551
From start to finish and beyond, Nicholas was there for me.
Jeannie Crumbley
Jeannie Crumbley
551
I cannot think of the right words to express just how amazing Justin Harajli is! From the very beginning of the preapproval process all the way to the end of the closing process, he has been on top of it! He provided us with details in advance of what to expect as well as any adjustments in the values we would owe at closing. He went above and beyond to help me immediately improve my credit for ...I cannot think of the right words to express just how amazing Justin Harajli is! From the very beginning of the preapproval process all the way to the end of the closing process, he has been on top of it! He provided us with details in advance of what to expect as well as any adjustments in the values we would owe at closing. He went above and beyond to help me immediately improve my credit for this loan and also picked up the slack for the closing team when they neglected to provide proper communication. I can tell you with no hesitation that if it had not been for the amazing and informative customer service that Justin provided, we would not have stayed with Rocket Mortgage as our lender!Read MoreRead Less
Darryl Green
Darryl Green
551
Very professional and experienced. Made the process very easy!
Shawn Shepherd
Shawn Shepherd
551
Very informative and always walked us thru our loan John made the entire online thing so easy
Elizabeth Solomon
Elizabeth Solomon
551
Brent made my refi experience so easy . I like the trustworthiness of someone like Brent handling my finance business . He was truly a "rockstar "professional. Would recommend him to anyone I know personally for great personal service . Very friendly.! Thank you Brent !
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