Jay was great. Communicated the process well and was always available to answer questions when needed.
David Mitnick
David Mitnick
551
The loan process from start to finish was smooth. Everything happened when or before Sarah said it would happen. Sarah was available to answer any questions we had during the 13 days from application to closing. My wife and I heartily recommend Sarah Bryant for your Rocket Mortgage needs.
Drew Jenkins
Drew Jenkins
551
No mortgage process is easy, or 100% smooth. Our process was a bit tricky with a few twists and turns. Geoffrey was a consummate professional and was prepared for every move we made. He helped us build the best possible situation and everything we threw at him, he would pivot and make it work. Where Geoffrey shined with our particular situation was at the end, where technically…his job was ...No mortgage process is easy, or 100% smooth. Our process was a bit tricky with a few twists and turns. Geoffrey was a consummate professional and was prepared for every move we made. He helped us build the best possible situation and everything we threw at him, he would pivot and make it work. Where Geoffrey shined with our particular situation was at the end, where technically…his job was complete. We had some hiccups at the end and Geoffrey jumped (a few times) and took care of us and made our timeline work, despite some challenges. He answered every call, text, and email. We owe him a debt of gratitude and we are thankful that he helped carry us through the complicated twist and turns of every mortgage process.Read MoreRead Less
Steve Plewes
Steve Plewes
541
Josh was unable to meet our closing deadline, but that was because my previous loan officer, Patrick Connelly, dropped the ball on my pre-approved loan and then handed it over to Josh at the last minute. I believe that Josh did a good job despite the difficult position he was put in by his predecessor. Patrick, on the other hand, probably thought that he could sidestep a poor review by tossing ...Josh was unable to meet our closing deadline, but that was because my previous loan officer, Patrick Connelly, dropped the ball on my pre-approved loan and then handed it over to Josh at the last minute. I believe that Josh did a good job despite the difficult position he was put in by his predecessor. Patrick, on the other hand, probably thought that he could sidestep a poor review by tossing my loan over to Josh a few days before closing. I did leave a review for Patrick anyway, since he was my loan officer during pre-approval, all the way through to the last few days before our scheduled close of escrow.Read MoreRead Less
Jason Hoke
Jason Hoke
551
Alden was amazing through this entire process and made it so easy and quick.
Miguel Antonio
Miguel Antonio
551
Cory was great to work with and made the process seamless.
Fa Pena
Fa Pena
551
Michael was great he was able to deliver what he offered and I even paid less on closing costs then what I was initially quoted. Thank you very much Michael.
Keila Keller
Keila Keller
551
We had an incredible experience working with Kimberly at Rocket Mortgage. From day one, she was attentive, knowledgeable, and truly committed to helping us every step of the way.
We were working on a very tight timeline to close on our home within a month, and Kimberly absolutely made it happen. She went above and beyond to keep everything moving smoothly, stayed on top of every detail, and was ...We had an incredible experience working with Kimberly at Rocket Mortgage. From day one, she was attentive, knowledgeable, and truly committed to helping us every step of the way.
We were working on a very tight timeline to close on our home within a month, and Kimberly absolutely made it happen. She went above and beyond to keep everything moving smoothly, stayed on top of every detail, and was always available to answer our questions and guide us through the process.
What really stood out was her dedication and care—she made what could have been a stressful experience feel manageable and even reassuring. It was clear she genuinely wanted the best outcome for us and worked tirelessly to make it happen.
We are so grateful to have had Kimberly by our side during such an important milestone. If you’re looking for someone who is responsive, efficient, and truly goes the extra mile, Kimberly is the one. Highly recommend!Read MoreRead Less
Robert Burckner
Robert Burckner
551
This was my second time asking Gabe for mortgage services. He went above and beyond to understand what I needed and the constraints I had to manage. Thanks Gabe
David Floroiu
David Floroiu
551
Nikki is THE ONE to work with. Absolutely incredible customer service, truly a wonderful person to communicate with, I can’t recommend her enough.
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