Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Charles Marrelli
Sam was a pleasure to work with on my refinancing journey -- there were some rough spots along the way, like the obscenely low valuation that impacted things and the fact that we funded more escrow than necessary due to my town collecting quarterly taxes and not bi-annual. THESE DETAILS MATTER and if you are not personally in the market of the homeowner, you don't know this stuff, so there needs ...Sam was a pleasure to work with on my refinancing journey -- there were some rough spots along the way, like the obscenely low valuation that impacted things and the fact that we funded more escrow than necessary due to my town collecting quarterly taxes and not bi-annual. THESE DETAILS MATTER and if you are not personally in the market of the homeowner, you don't know this stuff, so there needs to be a way for people like Sam to be better informed along the process.Read MoreRead Less
Alison Couzens
Menal was very knowledgable and friendly. Also super aggressive; she made it very clear that her top priority was getting the sale, called multiple household numbers 4+ times/day. Great service if you want things done quickly, efficiently and online. Appreciated operating after normal business hours because of my work schedule, but I wouldn't expect any extra "breathing room" for explanations, ...Menal was very knowledgable and friendly. Also super aggressive; she made it very clear that her top priority was getting the sale, called multiple household numbers 4+ times/day. Great service if you want things done quickly, efficiently and online. Appreciated operating after normal business hours because of my work schedule, but I wouldn't expect any extra "breathing room" for explanations, questions, concerns or deliberation. Would recommend for those wanting an easy, fast and "at home" experience.Read MoreRead Less
Jane Melton
Gabe was a pleasure to work with all the time. Very knowledge and Always very upbeat!
Crystal Tesch
Adam was great to work with. He went over all of the details and explained all the options. Was very satisfied with the entire process.
Kay Rickabaugh
Mr. Dean was very helpful throughout our mortgage process. He made himself accessable even though the time zone was not the same (2 hour difference). Mr. Dean was easy to talk to as well.
Steven N Gretchen Kelly
It was very nice to have a person to speak with about a loan on a SUNDAY! Shane was wonderful to speak with, and he was very helpful with the setup of our new loan. We have used Rocket Mortgage now 4 times! Thank you!
Kiffanie Momerak
Gene was an excellent representative to guide me through the process step by step. He was very quick to follow up w me as to what information I needed to get this loan. My situation was tricky and he didn't give up. I got the loan with his help and guidance. Thank you
Clancy Fort
Great job getting this closed in time. Very responsive.
Brian Kelly
Aaron was great to work with! Very responsive to questions and went to bat to get a competitive rate for me. Glad I went with Rocket Mortgage.
Tom Henderson
Knowledgeable, professional, respectful.