Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Wyatt Siddoway
Jordan was great to work with. He's laid back and personable, making it a less-stressful process overall. He gave me his number to text/call and always tried to be available, even when it was last minute or outside of work hours. This helped when we were in crunch times on submitting offers, getting estimates, etc. He was reassuring and helped run through the details to provide comfort. Was always...Jordan was great to work with. He's laid back and personable, making it a less-stressful process overall. He gave me his number to text/call and always tried to be available, even when it was last minute or outside of work hours. This helped when we were in crunch times on submitting offers, getting estimates, etc. He was reassuring and helped run through the details to provide comfort. Was always quick to answer questions. Overall, everything I would want in solid agent!Read MoreRead Less
Lauren Hackett
As a first time homebuyer Tito made this process SO much easier than anticipated. He is very knowledgeable and was able to answer any questions we had as well as being prompt with his responses. Overall we had a great experience working with Tito and would recommend him to anyone looking to finance their home!
Jeff Weaver
Mike was awesome with our process! Very professional, polite, knowledgeable and helpful with answering our questions, getting back to us in a timely manner, and helped make this a less stressful process! Thank you Mike!
Gerald Wright
She was great to work with and answered all of our questions.
Dan Kulp
I never thought this process could be this easy. Austin made it so simple and got it right, right from the start.
Fantastic experience. Why go any where else?
Thanks Austin.
Crimson Tide
Very professional these folks are the gold standard when it comes to the mortgage process. The products services and technology are second to none. A seamless process.
Chris Evans
My wife and I worked with Gordon on our recent refi and he was fantastic. I highly recommend him, and Rocket Mortgage, if you are looking for a refi company.
Leeann Clegg
Charlie was good getting me to sign up for this but after I stated I would he never called really to answer my questions. He was always in a meeting and then pushed me off on another person to talk to after the fact. I feel like customer service was lacking after first talk to get me to refinance it was all over he didn't stay in contact fir questions always in a meeting or never called me back ...Charlie was good getting me to sign up for this but after I stated I would he never called really to answer my questions. He was always in a meeting and then pushed me off on another person to talk to after the fact. I feel like customer service was lacking after first talk to get me to refinance it was all over he didn't stay in contact fir questions always in a meeting or never called me back and then pushed me off to another person.Read MoreRead Less
Charlie Koivisto
Reply from Charlie Koivisto:

Dear Leeann,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given...Dear Leeann,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Rachel L
We were referred to rocket mortgage by my parents who dealt with them with their mortgage. We were very impressed with the way Zach handled things. He was very understanding, patient, knowledgeable, on top of things and always answered any question we had. He followed through and kept us in the loop with everything. I would deal with them again as this was a very easy process and Zach made it even...We were referred to rocket mortgage by my parents who dealt with them with their mortgage. We were very impressed with the way Zach handled things. He was very understanding, patient, knowledgeable, on top of things and always answered any question we had. He followed through and kept us in the loop with everything. I would deal with them again as this was a very easy process and Zach made it even easier for us! I will be recommending him to anyone I know that needs someone to handle their home owning/selling needs. Zach was very professional and we won’t go anywhere else!Read MoreRead Less
Rachel Camacho
Mike was AMAZING, FANTASTIC, STUPENDOUS, TERRIFIC...there aren't sufficient words to describe Mike. He was dedicated to our cause from beginning to end. He is knowledgeable, professional, caring, a great listener, and dedicated to making sure your voice is heard. He made our home shopping experience bearable during those times I thought I would throw in the proverbial towel. In short, Mike was ...Mike was AMAZING, FANTASTIC, STUPENDOUS, TERRIFIC...there aren't sufficient words to describe Mike. He was dedicated to our cause from beginning to end. He is knowledgeable, professional, caring, a great listener, and dedicated to making sure your voice is heard. He made our home shopping experience bearable during those times I thought I would throw in the proverbial towel. In short, Mike was our ANGEL. Thank you Mike. If ever, we try this again, it will ONLY be with you by our side.Read MoreRead Less