Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Kim Altuzarra Real Estate Professional
Mike was amazing! He was incredibly helpful and always available. He was essential in getting us everything we needed for our loan. I would recommend him for all of my family and friends!
Danielle Gammon
James was amazing to work with throughout the entire process. This was my first time buying a home so I had a lot of questions. He answered everything in easily understandable terms while always being friendly and patient with me. He was also available whenever I needed him, and to top it off, seemed like he genuinely cared about getting me into the right mortgage and home. Thanks to his diligent ...James was amazing to work with throughout the entire process. This was my first time buying a home so I had a lot of questions. He answered everything in easily understandable terms while always being friendly and patient with me. He was also available whenever I needed him, and to top it off, seemed like he genuinely cared about getting me into the right mortgage and home. Thanks to his diligent work, I was able to get a wonderful home on short notice. Thanks for all your help James!Read MoreRead Less
Jason Wang
Bryan helped me to obtain the loan I needed to purchase my rental properties. He made the process very smooth and easy. Bryan knows the loan process extremely well to be able to identify the loan with the best term I could possibly have in a very quick time. In addition, Bryan is very enjoyable to work and talk with. The time went by quickly when on the phone with Bryan and a potentially stressful...Bryan helped me to obtain the loan I needed to purchase my rental properties. He made the process very smooth and easy. Bryan knows the loan process extremely well to be able to identify the loan with the best term I could possibly have in a very quick time. In addition, Bryan is very enjoyable to work and talk with. The time went by quickly when on the phone with Bryan and a potentially stressful process become enjoyable.

I recommend Bryan to anybody without a hesitation.
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Zack Johnston Real Estate Professional
Very professional and hard working!
Matt Pereira Real Estate Professional
Mike always goes above and beyond. He really cares about his clients and makes them feel very comfortable with the Home Buying process. Top notch lender!
Amy Olivares
Joe was great. He answered all my questions and guided us through the application process.
MaryAnn Garza
Excellent experience getting it done fast. I had a hiccup and how fast the team came up with a solution to my problem. Got me to closing fast. I would recommend Rocket Mortgage to my family, friends. Thanks for a great experience.
Amy Huston
Michael was extremely helpful and informative throughout the loan process. We found him easy and friendly to work with. Thank you for your help, Michael.
Jessica Morris Real Estate Professional
The main problem that I had with Michael is that I told him how much I wanted to pay a month and how much I wanted to put down. Then I asked him what price range I should be looking for. I stayed below the range he gave me and when he sent me my initial price sheet, the down payment was about 10k more than I told him I wanted to put down. It almost cost me the House I was buying, and honestly if ...The main problem that I had with Michael is that I told him how much I wanted to pay a month and how much I wanted to put down. Then I asked him what price range I should be looking for. I stayed below the range he gave me and when he sent me my initial price sheet, the down payment was about 10k more than I told him I wanted to put down. It almost cost me the House I was buying, and honestly if the inspection had been better and I hadn’t gotten money back at close then the deal may not have worked out. I just felt blind sided by the numbers he gave me because I set my expectations right up front.Read MoreRead Less
Michael Brennan
Reply from Michael Brennan:

Hi Jessica,

Thank you for taking the time to leave feedback about your recent experience with Rocket Mortgage. Here at Rocket Mortgage, one of our top priorities is making sure we are putting our clients into loan programs that meet their financial goals. As your Mortgage Banker, I pride myself on actively listening to my clients to ensure I am setting them up for success from the very beginning...
Hi Jessica,

Thank you for taking the time to leave feedback about your recent experience with Rocket Mortgage. Here at Rocket Mortgage, one of our top priorities is making sure we are putting our clients into loan programs that meet their financial goals. As your Mortgage Banker, I pride myself on actively listening to my clients to ensure I am setting them up for success from the very beginning of their loan process. I apologize, if at any time, your estimates did not match what we discussed initially. I am glad that we were able to work together to get everything sorted out, and that we were able to get you into your new home. Please know that you can contact me in the future if there is anything at all I can assist with.

Thank you,
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Sarah Strahan
Austin was great! He was very knowledgeable and was able to answer all of my questions. I really feel like he had my best interest in mind!