Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Yesenia Contreras
Working with James started off well, and the process felt smooth in the beginning. However, as we moved further along, we experienced some hiccups that made things more challenging. Towards the end, the experience was quite different from how it started. We feel there’s definitely room for improvement, especially when it comes to providing clear and accurate information about closing costs. The ...Working with James started off well, and the process felt smooth in the beginning. However, as we moved further along, we experienced some hiccups that made things more challenging. Towards the end, the experience was quite different from how it started. We feel there’s definitely room for improvement, especially when it comes to providing clear and accurate information about closing costs. The percentage we were initially given for closing costs ended up changing, which made the final steps more stressful than expected.Read MoreRead Less
James Boatner
Reply from James Boatner:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

Rinki Bhattacharya
Rob is knowledgeable, helpful and gives excellent insight. This was my second home buying experience, and Rob and his team of experts are really professional and helpful. I feel very lucky to have had Rob and his competent team of professionals manage my mortgage!
Dee Swanson
Excellent experience with Patrick and Rocket as well. Efficient, knowlegable, smooth process, love the website, its so helpful and easy to use. Great experience all around
Jasmine Hamou
Anthony is a true partner, who really cares about his job. The home buying process is a lot, and Anthony was there every step of the way, spending time talking about the process upfront, walking through each line of the estimate, and ensuring I was equipped with the knowledge to make the best decision for me. I cannot say enough good things about Anthony and the way he made the home buying and ...Anthony is a true partner, who really cares about his job. The home buying process is a lot, and Anthony was there every step of the way, spending time talking about the process upfront, walking through each line of the estimate, and ensuring I was equipped with the knowledge to make the best decision for me. I cannot say enough good things about Anthony and the way he made the home buying and financing process accessible. I would 100% recommend working with him and am grateful I had the opportunity to do so!Read MoreRead Less
Jaimee Rose
Martha is always the person I reach out to when I need a mortgage. She is professional, and helpful. Always responds with a sense of urgency and always reached out to me if I can improve my loan. Thank you Martha!
Owen Ash
Sharp as a tack, cool as a cucumber, and devilishly handsome. What's not to love about Pete?
Michael Crentsil
I recently had the pleasure of working with Sam, a loan officer at Rocket Mortgage, and I cannot recommend him highly enough. From start to finish, he was exceptional—professional, knowledgeable, and incredibly patient throughout the entire process.

Sam took the time to walk me through each step, ensuring that I fully understood all of my options. He responded quickly to my questions, always ...I recently had the pleasure of working with Sam, a loan officer at Rocket Mortgage, and I cannot recommend him highly enough. From start to finish, he was exceptional—professional, knowledgeable, and incredibly patient throughout the entire process.

Sam took the time to walk me through each step, ensuring that I fully understood all of my options. He responded quickly to my questions, always providing clear and helpful answers. His attention to detail and genuine care for his clients really set him apart.

Thanks to Sam’s guidance, the mortgage process was smooth and stress-free. If you’re looking for someone who is reliable, thorough, and truly has your best interests in mind, Sam at Rocket Mortgage is the person to go to.Read MoreRead Less
Dan Chong
Buying a home and getting a mortgage can be very stressful. I tried with a different banker and just felt like I was talking to a Salesman. Finally somebody recommended Rocket Mortgage and hooked up with Amanda. Easy going, stress-free, she walked me through all the steps in plain English. Cudos for a job well done!
Matt Fuller
Quick easy and painless. Exactly how a refi should be!
David Master
Thoroughly professional, extremely responsive, easy-to-work with, friendly. The easiest, fastest, most satisfying mortgage I have ever applied for - and I've had many over the years. I could not be happier. This goes for the whole team.