Matthew Sarti was the definition of a true professional, he walked us through the loan process with such ease and made it feel as if there was a personal relationship. Mr Sarti was able to answer any and all questions. Whenever I recommend "Rocket Mortgage" it will begin with MATTHEW SARTI.
Lisa Rossman
Lisa Rossman
551
He made a scary process very easy. He was supportive and walked us through everything answering any questions we had. What seemed overwhelming was managed quickly and easily. He followed up right away and never made us feel silly.
Barney Papp
Barney Papp
551
Sonia was helpful, responsive and professional throughout our dealings in my loan process.
Randy Nowicki
Randy Nowicki
551
Mack Heitchue is wonderful. From the first time we talked he was very helpful in setting up my Loan and making the process easy. I was glad he was the guy to help my wife and I with this Loan.
Debbie Kanagaki
Debbie Kanagaki
551
When I first talked Rocket Mortgage I was working with another loan company. A woman called and asked if I would be wiling to talk with one of your officers, I said okay, and spoke with Armando. I explained my situation and why I was looking for a new loan. He asked if he could run my credit and take a look at everything, he called me back as he promised on time and my loan process began. He was ...When I first talked Rocket Mortgage I was working with another loan company. A woman called and asked if I would be wiling to talk with one of your officers, I said okay, and spoke with Armando. I explained my situation and why I was looking for a new loan. He asked if he could run my credit and take a look at everything, he called me back as he promised on time and my loan process began. He was extremely helpful as he walked me through the entire process. I was really amazed how easy the entire process was. Paul Clark helped me as well, and I feel the people you have working for your company are great. I have already recommended Rocket Mortgage to several people. Next year when my niece is ready to buy a home I told my family to use Rocket Mortgage. Thank you for all the help I received to help with my refinance and to pay off debt. My life will be easier now. If rates every drop down from what I would be open to refinance with your company again. Armando was awesome and when I still have questions he still continues to help me. Warm Regards, DebraRead MoreRead Less
Becky Patton Morris
Becky Patton Morris
551
Michael knows his stuff. He made refinancing our home so easy. I would definitely recommend calling Michael for any mortgage needs.
Diane Granada
Diane Granada
551
DJ was beyond exceptional! He answered all our questions proving his knowledge of refinancing. He was always courteous and professional at all times. DJ made what can be an almost unbearable process quite easy. The first time we spoke, I knew immediately we had found the right individual who, until we last spoke, made each step smooth. You are lucky to have such an employee as DJ. he is a ...DJ was beyond exceptional! He answered all our questions proving his knowledge of refinancing. He was always courteous and professional at all times. DJ made what can be an almost unbearable process quite easy. The first time we spoke, I knew immediately we had found the right individual who, until we last spoke, made each step smooth. You are lucky to have such an employee as DJ. he is a smart, knowledgeable, professional, and courteous, with a great sense of humor! Thank you DJ for everything you did for us!!!Read MoreRead Less
Kevin Sims
Kevin Sims
551
Eric is the reason I went with Rocket Mortgage. his ability to make a Large Company like Rocket Mortgage Feel like a small hometown company is invaluable. Eric's skill, attentiveness and customer centered mindset sets him apart as one of the best.
Steve N Richert
Steve N Richert
551
Katlyn is an outstanding 1st contact individual, her ability to relate and connect with people is rare. So rare infact that I would hire her to represent my business in a heart beat. Unfortunately I have recently retired and no longer make those types of decisions. When you find someone whom can express your ideals and philosophy in such a comforting manor you need to retain them even when it is ...Katlyn is an outstanding 1st contact individual, her ability to relate and connect with people is rare. So rare infact that I would hire her to represent my business in a heart beat. Unfortunately I have recently retired and no longer make those types of decisions. When you find someone whom can express your ideals and philosophy in such a comforting manor you need to retain them even when it is bucking the bean counters.
Martin is very knowledgeable professional and caring. Loved that he took the time to explain the process to me.
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