Great customer service and quick response to our questions.
Matthew Tomlinson
Matthew Tomlinson
551
Carl made the entire process so easy and understandable for us. We had never done a re fi before and he put us at ease and walked us through step by step with no issues at all. We were so comfortable with Carl, we felt as though we had know him for ever. Top notch service.
Ram Ray
Ram Ray
551
I had a great experience with Dan. I was a first-time home buyer without a realtor and Dan helped walk me through the process. Dan and the rest of the team were great at handling any issues and answering any questions I had.
Wen Ting Zheng
Wen Ting Zheng
551
Andrew provided prompt professional service to a mortgage loan of our Florida new home. He is experienced and gave us excellent advices. He made our closing of two properties at the same day feasible and smooth (sold one in New York and bought one in Florida in the same day). My husband and I highly recommenda him to other clients who also wants a smooth quick loan.
Meg Bernal
Meg Bernal
551
Sarah was absolutely amazing, she was so helpful and quick to help with anything we needed!
Elaine Martinez
Elaine Martinez
551
He was very helpful, friendly, and either knew or found the answers to all my questions and did so quickly. He even called me to check on things rather than wait for me to call with questions or whatever.
Michael Moso
Michael Moso
551
I didn't expect the process to be so well managed. Everything went very well, as planned and easier than expected. There's a great relationship between Schwab and Rocket Mortgage.
Anthony Troxel
Anthony Troxel
551
Was very friendly and easy to work with.
Mark Meredith
Mark Meredith
551
Hello my brother! This is the third time l have tried to send this, must be old age! You made the refinance a smooth task. I was very impressed with your knowledge & the staff knowledge in making this smooooooooth to complete. I gave u a 5, l give your staff a 5. I am very pleased. Know that l will send any business that l can! Mark
Ro Morse
Ro Morse
551
My Rocket Mortgage experience, especially with Nick Franzone, was totally positive. He communicated exactly what was needed to secure my loan and returned calls, emails & texts promptly for a smooth process. I originally heard about Rocket Mortgage on the radio and thought it sounded too good to be true, but working with Nick really was as good-actually way better than advertised!
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