Bob was easy to work with, always responded in a timely manner and helped with any issues we did not understand. Thank you for handling things with a friendly professional manner.
Dakota Smith
Dakota Smith
551
Adam was great! If I had a question he would respond very quickly and made the whole process feel like a breeze.
Sharla Linville
Sharla Linville
551
Michael was very professional and efficient with my Rocket Mortgage. I would be happy to recommend Rocket Mortgage and Michael to anyone seeking a loan. Sharla Linville
Elizabeth Daniels
Elizabeth Daniels
551
Tim gives top shelf customer service from the first call through the last. He helped make my dream come true in record time, leaving two other mortgage banks in the dust ... right where they belong. Time is a dedicated professional and deserves leadership accolades. Obviously, I recommend him to you and my friends.
Todd McDonald
Todd McDonald
551
Andy always responded back to me quickly and what ever my concerns were..he took care of them.
Ron Anderson
Ron Anderson
551
Alvin was incredibly helpful. He researched a variety of loans to help us find one that fit our needs. He was kind, patient, and provided answers to all of our questions. When I called him with questions, he responded promptly and guided us through the entire process. We would welcome working with him again, should we ever need to refinance our home.
Donna Briggs
Donna Briggs
551
Jill Quinn is really awesome! She helped me so much with the purchase of my home! She really was great. She made it a pleasure to purchase this home!!
Daniel Montemayor
Daniel Montemayor
551
Rocket Mortgage wasn't my first choice. My plan was to gauge the offers I already had. Efficient interaction with Stephanie - she got me the best deal out of all competitors and we closed very quickly despite the fact Rocket Mortgage entered quite late in the game. Very little back and forth compared with other agencies who would only sweeten the deal just enough to keep the conversation going. ...Rocket Mortgage wasn't my first choice. My plan was to gauge the offers I already had. Efficient interaction with Stephanie - she got me the best deal out of all competitors and we closed very quickly despite the fact Rocket Mortgage entered quite late in the game. Very little back and forth compared with other agencies who would only sweeten the deal just enough to keep the conversation going. Stephanie offered me a great deal off-the-bat and after MUCH negotiation with the other guys to match, she offered me an even better one than none could beat. I never felt like she was running down the clock like the other guys who I suspect were trying to corner me into a desperate situation. I felt like a valued client with Stephanie.Read MoreRead Less
Kathryn Root
Kathryn Root
541
Sarah Kest is a very capable associate of Rocket Mortgage. She is not over bearing. She was very helpful every step of the way. I would strongly recommend her to any of my friends and/or family. She is also polite. She answered all our questions in a timely fashion.
John Martin
John Martin
551
Andy was my first contact on my second mortgage with Rocket Mortgage and he set the tone for the entire process with his professional manner, sensitive nature and genuine concern about guiding an 82-year-old man through a potentially difficult journey. He anticipated my every need and very thoroughly and patiently guided me in the correct path. Because of his"extra mile" assistance, I was able to ...Andy was my first contact on my second mortgage with Rocket Mortgage and he set the tone for the entire process with his professional manner, sensitive nature and genuine concern about guiding an 82-year-old man through a potentially difficult journey. He anticipated my every need and very thoroughly and patiently guided me in the correct path. Because of his"extra mile" assistance, I was able to realize all my financial goals through the refinance. The other people who completed the process were also very good, but Andy's assistance helped guide me through and I shall always be grateful, as will my family which was very skeptical that I could accomplish the refinance. Thanks again to Andy and to Rocket Mortgage which had the good sense to hook him up with me. Sincerely, John B. MartinRead MoreRead Less
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