Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Adeline Carpenter
There are no words to express the wonderful service I received from Nicholas . He was the first point of contact at Rocket Mortgage. He was professional but yet treated me as though I was family. Kind, compassionate and with the utmost respect. Nicholas was patient, as an older customer and not technologically savvy, he explained the process thoroughly, and accommodated my need to exchange aimed...There are no words to express the wonderful service I received from Nicholas . He was the first point of contact at Rocket Mortgage. He was professional but yet treated me as though I was family. Kind, compassionate and with the utmost respect. Nicholas was patient, as an older customer and not technologically savvy, he explained the process thoroughly, and accommodated my need to exchange aimed documents via mail due to my incompentecy. I have told all my friends and family about the wonderful service I received. Nicholas is a true asset to your company. I feel as though I made a friend for life.Read MoreRead Less
Tom Moore
I thoroughly enjoyed working with Bill to put my loan together. It was not a simple loan due to some complications from my recent divorce. Bill worked with me thru every step and made it seem simpler than it was. When the loan was transferred to the closing team I ran into more problems mainly because the closing team was not communicating with each other.
Out of frustration I call Bill and found ...I thoroughly enjoyed working with Bill to put my loan together. It was not a simple loan due to some complications from my recent divorce. Bill worked with me thru every step and made it seem simpler than it was. When the loan was transferred to the closing team I ran into more problems mainly because the closing team was not communicating with each other.
Out of frustration I call Bill and found that I should have done that earlier, within a day the loan was back on track and the rest went smoothly.
In my career as a CPA and controller I was involved with several banks and loans and I would rate Bill at the top of anyone I ever delt with in this capacity.
If you have any further questions regarding Bill and Rocket Mortgage please feel free to contact me at 503-510-2251.
Tom MooreRead MoreRead Less
Kathy Jankowski
Christine was fantastic, from beginning to end. Knowledgeable, helpful, engaged -- we were so impressed -- and it was all virtual. My husband and I would both ask questions (maybe repeat each other - hmm), and she answered them all with patience. The platform for forms and communication - loved it. I ran into a friend of mine the other day who works at the financial institution that held our ...Christine was fantastic, from beginning to end. Knowledgeable, helpful, engaged -- we were so impressed -- and it was all virtual. My husband and I would both ask questions (maybe repeat each other - hmm), and she answered them all with patience. The platform for forms and communication - loved it. I ran into a friend of mine the other day who works at the financial institution that held our previous mortgage. We had gone to them for a refinance bid, and went with Rocket Mortgage. I said, you better watch out -- better rates and I couldn't believe Christine and her customer service!Read MoreRead Less
Zondiwe Moyo
Cortni was a true professional right from the start. It took us about 2 months to find the perfect, first home, and he was there every step of the way thank you Rocket Mortgage
Timothy Timko
Gregory made the purchase of our new home super easy, he was always available to answer questions
Craig Kirchner
Andrew was great to work with and very attentive to our needs throughout the process.
Linda Bob Jackson
Tom was very helpful and he kept on top of my loan request until it was completed. He was effective and efficient. Thanks Tom for your help and your caring spirit.
Kenneth Djønne
Always available and quick to respond. We were very happy to have Jesse be our contact person at Rocket Mortgage.
Lynne Kornegay
Giancarlo was attentive and helpful throughout the processl
Kelly Frost-KellysKozies
Brock was awesome to work with, he helped with anything that came up to ease the home buying stressful experience. Highly recommended!!!