Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Lidia Carr
Austin, you nailed it! Customer service and your experience along with your tenacity and followup and any time of day! You are there at a moment’s notice and return call so very efficient. You did everything right from being very honest and alerting me of s rate hike. The fact that I had already chosen a financial institution to work with and you explained the process in detail! No snail ...Austin, you nailed it! Customer service and your experience along with your tenacity and followup and any time of day! You are there at a moment’s notice and return call so very efficient. You did everything right from being very honest and alerting me of s rate hike. The fact that I had already chosen a financial institution to work with and you explained the process in detail! No snail mail and everything so quick and easy all done on line saving me a ton of time and locking in an interest rate right before the Feds increased them the next day. You definitely have a gift and your customer service and knowledge in the finance business Is so valuable for customers like me! You won and all because of your knowledge and honesty! Thank you for saving this family a ton of money on a refinance! I’m so happy I answered the phone and though I thought I already knew who I was going to choose, your customer service and knowledge and ease of being able to do it all on line was flawless! Great job. Thank you for your amazing service and being available every single time I had questions. You are a gold and Rocket Mortgage has a star financial specialist! They are very lucky to have you as part of their team. Phenomenal job you did for our family!!!!!Read MoreRead Less
Robin Smith
This is the way to go, Nick made it so easy and he explained every step, he answered every question and never made us fell uncomfortable.
Howard Hughes
Tony was excellent to work with through our home loan process. He communicated clearly, was highly responsive to our questions, and kept us informed every step of the way. It made the process super easy! Thanks Tony!
Keely Copponex
Sam was fantastic! My whole experience was amazing and it had a lot to do with Sam. He was friendly, professional, and helpful. He was always available and quick to answer any of my questions. I not only would recommend Rocket Mortgage, but also Sam Shabrang.
Chris Swartz
Chris was ever helpful and supportive and prompt in answering our questions. He made our whole experience very positive.
Kathy Miller
Jacob answered all of our questions in a timely manner. Polite friendly
Benji Adkins
Brittney had gone above and beyond what I could have imagined, she not only worked to finalize my loan once but it took three times to finish, she's top notch. None of the issues had to do with Rocket Mortgage but she never gave up and was even available to answer my question after the closing had taken place. I would return to her and Rocket Mortgage if I ever needed another loan. Thank you ...Brittney had gone above and beyond what I could have imagined, she not only worked to finalize my loan once but it took three times to finish, she's top notch. None of the issues had to do with Rocket Mortgage but she never gave up and was even available to answer my question after the closing had taken place. I would return to her and Rocket Mortgage if I ever needed another loan. Thank you Brittany.Read MoreRead Less
Vanessa Trotta McKelvey
bill was super helpful from the moment we started speaking about refinancing. he made the process easy and was available at any time for questions. i was very happy with him and entire Rocket Mortgage team from start to finish!
Beverly LuCerne
Very professional and I loved working with her.
Jenna Coldiron
Every conversation with Brandon was comforting and helpful. He always went above and beyond to make our experience with Rocket Mortgage an awesome one! THANK YOU BRANDON!