Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Gary Hersh
Marc was extremely helpful with this loan. He answered all my questions and was very "on top" of things. He would call to make sure I understood what was going on and made sure that I was always in the loop. He is definitely an asset to your company and if I ever would need another mortgage or something else from your company, he is the one I would want to deal with
Mary Bowen
I cannot say enough good things about my experience with Will Francis and Rocket Mortgage. The process was easy and Will's customer service was perfect. He was very responsive to all my questions, he kept me informed of the next steps, and walked me through phone applications I was unfamiliar with. The website is also terrific for finding out updates and requirements round the clock. Buying an...I cannot say enough good things about my experience with Will Francis and Rocket Mortgage. The process was easy and Will's customer service was perfect. He was very responsive to all my questions, he kept me informed of the next steps, and walked me through phone applications I was unfamiliar with. The website is also terrific for finding out updates and requirements round the clock. Buying an investment property is a bit different than a single family residence. Will and the Rocket Mortgage website made it smooth and easy.Read MoreRead Less
Charlotte Lowrance
She went above and beyond expectation.
Mafgaret Carolan
Mona was informative and helpful and prompt each time we had a question. She is very responsive and lovely to deal with. She made tough process fairly easy. Thanks, Mona.
Kristal Scheuermann Dolson
Easy to speak with, efficient, quick responses.
Ron Maglaughlin
Ayyah was very knowledgeable about the process and helped with the extensive paper work, a pleasent person to work with.
Charlene Baumgartner
Mike worked very hard to find the best option for our loan to purchase our home. He was always ready to answer questions and we found him very helpful.
Donna Wirick
We had looked into two mortgage companies. Both companies offered pretty much the same programs - give or take. We picked Rocket Mortgage because of Derek. Derek was knowledgeable, pleasant, and always available to answer any question or concerns we may of had. I've passed Derek name over to several family members and friends and my fingers are crossed they reach out to Derek and Rocket ...We had looked into two mortgage companies. Both companies offered pretty much the same programs - give or take. We picked Rocket Mortgage because of Derek. Derek was knowledgeable, pleasant, and always available to answer any question or concerns we may of had. I've passed Derek name over to several family members and friends and my fingers are crossed they reach out to Derek and Rocket Mortgage,Read MoreRead Less
William Dunham
No problems at all. He helped us through the process and wasn't at all agressive.
Ronald Hogue
My name is Ron Hogue and I am writing this review to let you know I am 71 years old and have been involved with thousands of people in my law enforcement, business owner and loss prevention career. It has been a long time since I have dealt with a person who talked to me and not at me. Also I learned that it is not what you want but what you need. Danielle talked to me on a level that I could ...My name is Ron Hogue and I am writing this review to let you know I am 71 years old and have been involved with thousands of people in my law enforcement, business owner and loss prevention career. It has been a long time since I have dealt with a person who talked to me and not at me. Also I learned that it is not what you want but what you need. Danielle talked to me on a level that I could understand and answered every question and knew seem to know what I could handle in a new cash out refinance. Unlike most business reps. who think of how much money is going in their pockets and in a hurry to close the deal, Danielle took her time to make sure I understood everything. For this she made me comfortable and would to work for my needs. I would highly recommend Danielle and will recommend Rocket Mortgage. Two things that a business needs to survive is - return customers and word of mouth. Because of Danielle you will always have both from me. Thank you.Read MoreRead Less