Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Fiona Freehoff
One of your agents reached out to me regarding a loan, took my information and then never got back to me, leaving me wondering if I had just been scammed.
Jackson reached out and was able to give me my options. He walked me through the process and answered my questions promptly.
Thank you
Jessica Handzus
Very unpleasant experience
Miguel Valle-Perez
Reply from Miguel Valle-Perez:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that our our Client Relations team reached out to you regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the futureRead MoreRead Less

Cliff Looschen
Lacy got our loan done in RECORD time!!!
Not only a competitive rate Lacey and here team are 5 star ⭐️ rock stars!!!
Thank you very much for getting our loan done by closing date!!
Kevin Powell
Communication was excellent and paperwork was great when i agreed to terms, only 3 stars due to when final disclosures came it was a higher interest rate than agreed upon.
kimberley kehr
Chris was prompt, professional, and incredibly helpful throughout the entire process. He took the time to understand my needs and provided clear, effective solutions. It's rare to find someone so dedicated to customer satisfaction. Highly recommended!
Andrew Heck
Samantha was great to work with. She was always quick to respond and really took her time explaining everything to me. She made the process very easy.
Sidney Sherman
Anza was a wonderful help in the loan process and she was always following up and checking in to update me on the process. She was pleasure to work with and I would definitely seek her out in the future for any loan needs we might have. Also, she happens to be a terrific person as well! 5 Stars plus!!!
Samantha Demchak
I worked with Keisha today and she made me feel human again. It has been a rough few months and she honestly cared. I felt if we lived closer she would have bakes me a pie. Thank you for your help today
Donnell Russell
Just closed on my home today! First Time Home Owner and it was AMAZING working with Phil, he made the process easy and he definitely was very helpful. I most definitely will recommend him to family and friends. Thank You Phil
Tommy Matthews
Ayesha was amazing!!! I had never worked with a mortgage company before and was clueless about the whole process!! Ayesha made herself available at all hours to answer any questions that I had!! I would highly recommend Rocket Mortgage and specifically Ayesha Williams!!!