We worked with Jacob while buying our second home in a competitive market, all while being able to stay put our current home (which is something we didn't think was possible). We truly could not have asked for a better experience!
Jacob was incredibly knowledgeable, patient, and thorough. He walked us through every step of the process, spent hours on the phone with my husband, and talked us through...We worked with Jacob while buying our second home in a competitive market, all while being able to stay put our current home (which is something we didn't think was possible). We truly could not have asked for a better experience!
Jacob was incredibly knowledgeable, patient, and thorough. He walked us through every step of the process, spent hours on the phone with my husband, and talked us through every possible scenario and outcome so we always knew what to expect. We felt informed, prepared, and confident from start to finish.
He was also extremely responsive and communicative, answering every question (and we had a lot!), always making himself available, and making us feel like a priority throughout the entire process.
He even went above and beyond by connecting us with additional Rocket Mortgage resources to make sure we were in the best possible position going into closing.
It was truly a pleasure working with him. We absolutely recommend Jacob to anyone looking for a mortgage professional who goes above and beyond.
Thank you, Jacob, for all the time, care, and effort you put into making this happen for our family!Read MoreRead Less
Gina Bua LeMay
Gina Bua LeMay
551
Jason was very persistent and patient through the process. Once we decided to move forward with the refinance, he was very responsive and informative which really made it a smooth process.
Lonnie Spencer
Lonnie Spencer
551
Thomas was fantastic to work with. He was very professional, and got back to me right away if I had any questions.
Mary Helen
Mary Helen
551
It was a pleasure to work with Ryan. He is very customer oriented and always available, responding quickly to inquiries, and giving us notice when something needed to be looked at by us. Such a positive experience working with a knowledgeable, proficient, person.
R Putman
R Putman
551
He was very helpful and professional
Rosie Harrell
Rosie Harrell
551
Great person. Very helpful & knowledgeable person
Susan Rajnisz
Susan Rajnisz
551
Collin deserves more than 5 stars! His professionalism, friendly but respectful manner, and prompt attention to every single detail and question were outstanding and WAY above expectations. He is the main reason I have referred Rocket Mortgage to other family members.
Ed Scott
Ed Scott
551
Branden’s persistence and personal attention to getting our loan processed was great! Once again, Rocket mortgage was an outstanding organization to work with.
Albert Musto
Albert Musto
551
Nadis was a pleasure to deal with. He was very friendly and a no pressure kind of guy. Explained everything in easy to understand terms and made the whole process easy.
Mark Thomas
Mark Thomas
551
This is the third refinance I've done with Eric and there is a reason I keep coming back. He gets to know you and the mortgage/financial situation. Repeat customers are repeat for a reason. As always absolute perfection. Thank Eric!
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