Mark was timely, informative and friendly. He made the mortgage process exciting and really took the extra time to make us feel comfortable with our purchase. Have recommended him to others.
Shaun Fulton
Shaun Fulton
551
The refinancing package put together by JD Meyer and the process we went through has been excellent. We went from our initial discussion to being ready to close in 6 days! I have never experienced a more professional and easy mortgage related transaction. Thanks to JD and Rocket Mortgage!
Antonio Golden
Antonio Golden
551
Louis was very professional and polite. He responded to my many questions in a timely manner & made the process very smooth.
Tom Eaton
Tom Eaton
551
The first time I talked with Diala on the phone, I told her that my Income/Debt ratio would probably not qualify me for a refinance loan. She immediately said, "Let me take a look at some things." She came back and said were are going to work this loan for you, it looks very good. I was amazed. She is professional, courteous, caring, with a great personality. I think she is awesome.
Cindy Tipler
Cindy Tipler
551
Matt was awesome!!! So easy to work with. He answered all my question and worked with me to get a great mortgage. He is definitely the one to call! Thanks Matt for all your hard work.
Justin Davis
Justin Davis
551
Nikki was great through it all. Very helpful, very nice and didn't make fun of me for the dumb questions I asked. She was fantastic.
Caleb Porter
Caleb Porter
551
Lisa was extremely helpful and made our home buying experience a breeze. She made herself available 7 days a week to make sure we made deadlines. I'd recommend her to anyone interested in buying a home.
Pam Mulligan
Pam Mulligan
551
Ned and I collectively have financed and owned 12 houses in the past 40 years. Chad was by far the most professional, knowledgeable, honest and pleasant mortgage broker we have ever experienced. His ability to explain any aspect of the refinancing process and make appropriate recommendations that suited our personal needs was first rate. Chad’s entire team was equally responsive and professional. ...Ned and I collectively have financed and owned 12 houses in the past 40 years. Chad was by far the most professional, knowledgeable, honest and pleasant mortgage broker we have ever experienced. His ability to explain any aspect of the refinancing process and make appropriate recommendations that suited our personal needs was first rate. Chad’s entire team was equally responsive and professional. I can’t believe how smooth and fast the entire process was. The fact that we can close in our own home with a notary present is brilliant from a marketing perspective considering everyone’s busy lifestyle. No wonder Rocket Mortgage is number one and has won so many customer service awards. We would recommend Chad to anyone refininacing or establishing a new mortgage. Rocket Mortgage is fortunate to have someone of Chad’s caliber representing them. He deserves a raise and a promotion! We will recommend Chad to any friends/relatives needing a loan.Read MoreRead Less
Penny Bacon
Penny Bacon
551
Neil explained everything in detail and made it much more comfortable to make my decision. He kept me advised of the entire process as we went through it. Due to delays on the insuranve end, he still helped assure me what was happening.
Janice Sackman
Janice Sackman
551
Nikki was great to work with.She is very helpful through the whole process
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