Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Bea Nice
Omar was so patient with me. He answered all my questions, and even when I still didn't understand he went out of his way to help me feel comfortable with the loan process.
Abby Barry
Tim was awesome to work with! Always returning my phone calls within one day, making our purchase pos
Courtney Tanksley
Adam was a huge help in my decision making process. He was able to explain concepts regarding the mortgage process that I have never previously understood. Adam was extremely responsive at all hours and that responsiveness coupled with the great explanations was highly influential in my quick decision to go with Rocket Mortgage.
Keith Ciociola
I can't say enough about RocketMortgage and how easy the whole process was compared to dealing with other mortgage brokers. I feel like I got exactly the level of service I expected and that's due largely to the all of the interactions I had with Tara Wade. She was a pleasure to work with and I would enthusiastically recommend her!
Becky Esquivel
Jerry answered questions prior to closing of the loan. He was knowledgeable and easy to talk to. We tried to reach Jerry after all paperwork was completed and he did not return our calls in a timely manner. Jerry could improve in this area and now that he is aware of this minor "hiccup", I see a resolution in the future. I would recommend Jerry and love Rocket Mortgage. We are repeat customers. ...Jerry answered questions prior to closing of the loan. He was knowledgeable and easy to talk to. We tried to reach Jerry after all paperwork was completed and he did not return our calls in a timely manner. Jerry could improve in this area and now that he is aware of this minor "hiccup", I see a resolution in the future. I would recommend Jerry and love Rocket Mortgage. We are repeat customers. :)Read MoreRead Less
Donna Harbour
Charlene is one of the most professional, conscientious and hard working people I know. As a realtor who knows how important her role is in having a smooth transaction, I can say that Char is available 24/7 and genuinely cares about her customers. She knows her business and works diligently to overcome any and all obstacles. If there were a "10" rating...she would have it from me!
Kathy McHenka
Amira was very knowledgeable and helpful getting all my mortgage information ready for processing. She made it easy and quick! I would not hesitate to use her for any problems I might have with my account. She takes great care and patience with her client. I consider her a blessing for me securing this loan.
Scott Mcclelland
Nichole was great really cared about my problems and solved them in a timely manner. very nice and professional on the phone no matter how irate I was at the closing teams, she calmed me down many a times and resolved the issues with them. I enjoyed my dealings with her and will definitely send my friends her way for any type of refinance or first time mortgage. Keep up the good work Nichole you ...Nichole was great really cared about my problems and solved them in a timely manner. very nice and professional on the phone no matter how irate I was at the closing teams, she calmed me down many a times and resolved the issues with them. I enjoyed my dealings with her and will definitely send my friends her way for any type of refinance or first time mortgage. Keep up the good work Nichole you have a bright future.Read MoreRead Less
Bethany Zimmerman
Cass took over our case after an incredibly negative experience with a different officer. He was an immense improvement and made us feel like our situation was important to him personally. He gave is all the information we needed quickly and went above and beyond. We will refer others to him and use his services again in the future. Thank you, Cass!
Jason Scott
Rachel was such a joy to work with. This is our first time buying a home and to have someone as knowledgeable and friendly as Rachel really made this experience enjoyable. Rachel was the only one to actually explained everything to us. Always called and kept her word and was quick to respond to us.
Thank you for everything Rachel.
Jason and Darcy Scott