Evan was knowledgeable, persistent and confident throughout which made the process very smooth and easy for me! The process was started and closed within less than a month and communication and follow up was by far the best I've experience in a long time! I would definetly recommend Evan to family and friends in the future!
Mike Evans
Mike Evans
551
Respectful, willing to assist us gathering information as needed. Most of the paperwork we all ready had out, due to us just completing our taxes. Everything was completed on the phone I would say within 2 to 3 hours. Went very smoothly. The website was get by providing us updated information on our paperwork process to completion. Jeff did not pressure us to increase our loan total, because ...Respectful, willing to assist us gathering information as needed. Most of the paperwork we all ready had out, due to us just completing our taxes. Everything was completed on the phone I would say within 2 to 3 hours. Went very smoothly. The website was get by providing us updated information on our paperwork process to completion. Jeff did not pressure us to increase our loan total, because we didn't need a higher loan cost.Read MoreRead Less
Sheri Elmendorf
Sheri Elmendorf
551
Cass was very knowledgeable and helpful during the entire process. I would definitely recommend!
Billy York
Billy York
551
Andy Richey was so personal and professional from the start to closing of my loan. No question was left unanswered. Andy made this process seem so easy and always returned my calls or text. I truly enjoyed working with him and was completely satisfied. I have and will continue recommending Andy and the Rocket Mortgage team. Billy York
Kevin Bodkin
Kevin Bodkin
551
Shawn, I can't thank you enough for all the support you provided to me during the refinancing process. You were exceptional in your customer service skills. I appreciate you and your professionalism.
Richard Cerverizzo
Richard Cerverizzo
551
Sonia was super helpful and always available for questions week days as well as weekends. Her work shows that she has your best interest in mind.
Dena Weiss
Dena Weiss
551
Pleasure doing business with!
Nino Pagan
Nino Pagan
551
Charlene was awesome!!! Very patient with me and communicated right back to me whenever I had a question.
Sara Palla
Sara Palla
551
Moe was a joy to work with. He made himself available 7 days a week while we were searching for a new home. He gave us great loan options based on our particular needs and what was in our best interests. He checked on us regularly and made a point of getting to know us thru out the loan process. We have been Rocket Mortgage customers for a long, long time and there is a reason for that. Moe’s ...Moe was a joy to work with. He made himself available 7 days a week while we were searching for a new home. He gave us great loan options based on our particular needs and what was in our best interests. He checked on us regularly and made a point of getting to know us thru out the loan process. We have been Rocket Mortgage customers for a long, long time and there is a reason for that. Moe’s customer service, attention to detail, and knowledge base made this home purchase a little less stressful! Big shout- out to Moe.Read MoreRead Less
William Golson
William Golson
551
My experience with the Rocket Mortgage Specialist Farhan was exceptional, he's very knowledgeable and skilled with helping clients to fill comfortable with their mortgage loan or refinancing disclosure numbers. Thanks Farhan you're awesome!!
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