Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Nick Payton
Nicholas was amazing to work with. I went through the process with 3-4 different lenders, and almost all of them seemed to be simply giving me the numbers I could get anywhere else. Not to mention, these other lenders were really moving numbers around and burying costs in areas that they assumed I wouldn't either notice or understand. After 1 conversation with Nick, he quickly gauged my needs ...Nicholas was amazing to work with. I went through the process with 3-4 different lenders, and almost all of them seemed to be simply giving me the numbers I could get anywhere else. Not to mention, these other lenders were really moving numbers around and burying costs in areas that they assumed I wouldn't either notice or understand. After 1 conversation with Nick, he quickly gauged my needs and ability to understand all the mortgage estimate components. What was intended to be a quick call just to see if I could get better numbers from a larger non-local lender turned into an super pleasant and engaging call in which he covered all the information I wanted. Nicholas was direct and honest, giving a sense of complete and utter transparency throughout the process. Further, he went above and beyond to secure much better than average numbers that I was receiving from anyone else.

Even later during the process, where it's typical for your banker to assign you an coordinator and closer, Nicholas was in touch with me and ever present to assist with even the most complicated questions about escrow and closing (which typically is hard to find a banker who is knowledgeable on the subjects).

Without a doubt I will be referring my friends and family to Nicholas when they are ready to purchase homes, or refinance.

Thanks for all the hard work Nick!Read MoreRead Less
Cecilia Bow
Jacob was professional and efficient but also pleasant to work with. He was able to answer my questions without delay which to me indicated that his knowledge and experience were being used to make the experience easy for me.
Michael Hakkarinen
In one short phone call Dominic had my refinancing process underway with a lot of different options and a great rate. I was especially impressed at how quickly Dominic could get approval for a variety of terms, payouts, and conditions. He single handedly made the process of refinancing my home simple and stress free.
Chris Cox
Jennifer was awesome!!! She was very helpful, knowledgeable and kind during the entire refinance process. When I didn't understand something, she was very good at making sure to explain things in a way that I could! She almost always was available when I called and when I had to leave a voicemail, she always got back to me right away! Would definitely recommend her to anyone I know needing to ...Jennifer was awesome!!! She was very helpful, knowledgeable and kind during the entire refinance process. When I didn't understand something, she was very good at making sure to explain things in a way that I could! She almost always was available when I called and when I had to leave a voicemail, she always got back to me right away! Would definitely recommend her to anyone I know needing to refi!!! Give that girl a raise!Read MoreRead Less
Matt Guz
I had a great experience as a first time home buyer, and that was because of Gino. He was always professional, friendly, and most importantly, able to reach. Any questions that I had, he answered promptly and helped me understand the details of my loan. The process couldnt have gone any smoother. I would highly recommened working with Gino if given the opportunity.
Amy Wen Wang
Michael McCulley is a very professional and efficient person.
Rebeca Rivera
Guy was very knowledgeable throughout the loan process and very efficient in answering my questions. I am very satisfied with the outcome!
Naomi Kazmar
Friendly, competent and easy to work with!
Nancy Emerick
Thanks Matt for all your help! You did a great job.
Kathy Rad
Adam was great to work with. He answered all of my questions, was empathetic to my needs and extremely helpful!