Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Cindy Vieira
I can't say anything positive about Kristina. From the beginning I was given inaccurate information and responses were rude and dismissive. We ended up paying 11k more than what we were told we would have to pay at the beginning. She blatantly lies and tries to sweet talk her way out of it. I absolutely do not recommend her or Rocket Mortgage.
Kristina Cascia
Reply from Kristina Cascia:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through the process. I understand that you previously spoke with our Client Relations team regarding the concerns mentioned.Read MoreRead Less

Steve Keith
James was friendly, professional, efficient with my time, and very knowledgeable
John Tracy
Jesse is like a breath of fresh air. Polite, professional, knowledgeable, thorough, accommodating, and expeditious. There isn't enough kind words I can say about this young man. He is the best and that's what makes Rocket Mortgage my GO TO mortgage broker.
Sarah Tol
Ryan was a joy to work with! He was incredibly responsive, highly knowledgeable, and has a great sense of humor - helping to make an arduous process much more fun! We would highly recommend Ryan and Rocket.
Crescent Dwellings, llc
Ashley responded in a timely manner, patient and also clarified our loan process. She made sure our loan processed in an urgent manner due to the conditions we were required to have done. Thank you so much, Ashlea, you exceeded our expectations for a sort of company we normally wouldn't try for loans.
Monique Spencer
I have no words for this man, he is one special person he is willing to go beyond and help you out through this journey, he listens to you and he let me cry in his ears, Richard you have no idea how you came right on time, I don’t know what I would do without you I really appreciate everything you’ve have done, Thank you so much!!!
Karlene Hudgens
Jon was Wonderful to work with on our mortgage. He has been courteous, caring, helpful and knowledgeable. I would definitely recommend Jon and Rocket Mortgage to all my family and friends. Thank you for all your help Jon.
Elizabeth Curtis
Thank you, Evan. This was my first time purchasing a home on my own. I was nervous about the process. Evan was with me the entire time. He was always available to help me understand the next steps or follow up on questions or concerns I might have. Evan was professional and positive to work with but also a great listener. I highly recommend Evan and will work with him again.
Shelly Gerritsma
Martin is absolutely fantastic to work with. His warmth and genuine character shine through during the entire (often confusing), mortgage process. So grateful to work with such a good person! Thanks Martin!
Bismark-Yaw Nkrumah-Yeboah
Mr Aaron is a great asset to the company