Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

Rocket Mortgage Sales' Reviews

Gibson Mokler
Justin was extremely helpful & patient through the entire process, always taking the time to make sure I understood the information we were discussing, & he ended every call with a confirmation that I could contact him any time. To that point, he even answered my call one time when he was on vacation in Disney Land!!!

My first conversation with him was just information gathering a few months ...Justin was extremely helpful & patient through the entire process, always taking the time to make sure I understood the information we were discussing, & he ended every call with a confirmation that I could contact him any time. To that point, he even answered my call one time when he was on vacation in Disney Land!!!

My first conversation with him was just information gathering a few months prior to being able to move forward & I was clear with him about that up front. He understood and patiently stayed in touch at appropriate intervals with no high pressure tactics, unlike other lenders I did similar information gathering with. As we made progress and things changed during the offer & negotiations, Justin was always willing to explore options, not just the ones he thought were the best, but the ones I wanted to know about so I could look at this major life event from different angles.

I have no hesitation in recommending his services; Rocket Mortgage/Rocket Mortgage is lucky to have him.Read MoreRead Less
Kay Inniss
Working with Alex made the loan process very easy. He explained each step and kept me informed along the way. It took a few more steps than usual to close my loan but Alex and the Rocket Mortgage team were amazing and I was able to close on my loan.
Kristina Haugen
This was my first time refinancing my home and James made the entire process quick and painless. The entire refinance process only took 18 days. I really appreciated having James work around my schedule. He would work post business hours on my behalf since we were in different time zones.
Darrell Durham Real Estate Professional
Lucas was great to work with! I was kept informed throughout the entire process. They actually call to update you. My experience with Lucas and Rocket Mortgage has always been great. Knowledgeable, professional, and efficient. I give Lucas the highest or ratings. I really appreciate your great help.
Brigitte Carey Mallett
Extraordinary professional! It has been an honor to work with someone that understood our needs. She implements with great attention to every detail. For me, one of her most important skill sets is her ability to self- manage and keep our loan process moving forward no matter what obstacles, worked with us and made sure we had all the tools needed each step of the way.
No worries once you had ...Extraordinary professional! It has been an honor to work with someone that understood our needs. She implements with great attention to every detail. For me, one of her most important skill sets is her ability to self- manage and keep our loan process moving forward no matter what obstacles, worked with us and made sure we had all the tools needed each step of the way.
No worries once you had agreed on a game plan and a course of action. Additionally, Mollie puts her heart and soul into her work. She gives you everything she’s got and then some as well she gets right back to you with any questions you have along the way.
I am humbled to have worked with someone of such high integrity and so committed to our mutual success. Working with the right person made all the difference in the world… our loan was up and rolling in no time.. “Thank you”Read MoreRead Less
Terry Lawson
I closed a loan with Rocket Mortgage in December. My initial conversation with Kate was life changing. At first I was skeptical.... It sounded too good to be true. But she spent a good amount of time reviewing my finances and making recommendations. I decided to move forward. Now, only a couple of months later I am very pleased to say that I am debt free (and I had a good amount of debt). I...I closed a loan with Rocket Mortgage in December. My initial conversation with Kate was life changing. At first I was skeptical.... It sounded too good to be true. But she spent a good amount of time reviewing my finances and making recommendations. I decided to move forward. Now, only a couple of months later I am very pleased to say that I am debt free (and I had a good amount of debt). I actually have a savings account now, and I am able to put money away instead of stressing and paying the credit card companies. Thank you Kate and the Rocket Mortgage team. It was such a pleasant experience working working with all of you, especially Kate.Read MoreRead Less
Ralph Hunley
She was patient and very helpful. Always willing to help me through the process.
Tom Wilcox
Mr. Jendo was attentive, polite and informed. He always made himself available whenever I had any questions about the refinance. I was very satisfied with Alvin throughout the entire process.
Connie Murphy
Neil worked with myself and my Father in the reverse mortgage process and now with myself and my husband. We are pleased with all the contact that we received during this process.
Kim Bulfer
Very responsive and willing to help with any questions or concerns I had. Very personable too.